Retail Assistant Manager: Lead Operations & Customer Service

R555US DTLR, Inc.; Norfolk (VA); Presencial; USD 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus opportunity

401K plan

Full-time health/dental/vision and PTO

Descripción de la vacante

DTLR, Inc. is seeking an Assistant Store Manager in Norfolk, VA to assist the Store Manager with daily operations, customer service, and merchandising execution. You will help manage staff, training, scheduling, and compliance, with a focus on driving sales and keeping expenses in line while maintaining a safe, welcoming store environment.

Full-time role with eligibility for benefits. Flexible schedule including days, nights, weekends, and holidays is required to meet store goals and seasonal

Formación

• One year of retail management experience.
• Excellent command of English and strong interpersonal skills.
• Ability to analyze data and manage schedules.

Responsabilidades

• Oversee store staff quality and performance.
• Ensure compliance with company policies.
• Lead with training standards to develop personnel.
• Assist with recruitment, selection and training.
• Support performance evaluations and feedback.
• Assist with expense management and budgeting alignment.
• Monitor shrink and store losses; help meet shrink targets.
• Ensure safety, compliance, and business standards.
• Support selling and merchandising techniques.
• Uphold outstanding customer service standards.
• Assist with inventory counts.
• Other duties; schedule may include nights, weekends, holidays.

Conocimientos

Retail management

Herramientas

Microsoft Office

Descripción del empleo

DTLR, Inc. is seeking an Assistant Store Manager in Norfolk, VA to assist the Store Manager with daily operations, customer service, and merchandising execution. You will help manage staff, training, scheduling, and compliance, with a focus on driving sales and keeping expenses in line while maintaining a safe, welcoming store environment.

Full-time role with eligibility for benefits. Flexible schedule including days, nights, weekends, and holidays is required to meet store goals and seasonal