Retail Assistant Manager - Lead, Inspire & Develop Teams

White House | Black Market, Inc.; Novi (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development and career-op

Community philanthropy partnerships

Job summary

White House | Black Market, Inc. is seeking an Assistant Manager in Novi, MI to support the Store Manager in leading a team, fostering a welcoming environment, and delivering personalized customer experiences that reflect our hospitality-driven culture.

You will build and coach teams, drive sales, manage inventory, and ensure compliance with company policies while building community connections through events and philanthropy.

Qualifications

• 3 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability — nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the store's financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor with an omni-channel approach.
• Maintain a visually inspiring store environment reflecting brand standards.
• Ensure safe and efficient store operations including inventory management and daily replenishment.
• Ensure compliance with policies, guidelines, and practices.
• Build community connections through in-store events and philanthropy.

Skills

Retail management

Customer service

Communication

Team leadership

Flexibility

Interpersonal skills

Ownership initiative

Job description

White House | Black Market, Inc. is seeking an Assistant Manager in Novi, MI to support the Store Manager in leading a team, fostering a welcoming environment, and delivering personalized customer experiences that reflect our hospitality-driven culture.

You will build and coach teams, drive sales, manage inventory, and ensure compliance with company policies while building community connections through events and philanthropy.