Retail Assistant Manager — Fashion Center (Sales & Service)

A&F Stores, Inc.; Chandler (AZ); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people management, driving sales through analytical insight and delivering best‑in‑class customer service while leading daily store operations.

The role oversees opening/closing routines, lights of sales floor, scheduling, payroll, training, and product knowledge. It emphasizes brand culture and omni‑channel order execution in a fast‑paced environment.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer service

Leadership

Communication skills

Analytical thinking

Education

Bachelor’s degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people management, driving sales through analytical insight and delivering best‑in‑class customer service while leading daily store operations.

The role oversees opening/closing routines, lights of sales floor, scheduling, payroll, training, and product knowledge. It emphasizes brand culture and omni‑channel order execution in a fast‑paced environment.