Retail Assistant Manager: Customer Service & Store Ops

Hibbett; Cleveland (OH); On-site; USD 16,820 - 23,956; Full time

Job summary

Hibbett is seeking an Assistant Manager in Cleveland, Ohio, to assist the Store Manager with overall operations and customer service. This role involves managing store duties in the absence of the Store Manager, guiding employees, and ensuring quality customer service.

The ideal candidate has 1-3 years of retail experience, particularly in footwear and athletic apparel, and strong communication and interpersonal skills.

Qualifications

• 1-3 years of customer service experience.
• Experience in a retail environment, preferably in footwear and athletic apparel.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the Store Manager in controlling assets and establishing action plans.
• Supervise employees in the absence of the Store Manager.
• Provide guidance to employees and customers in all departments.

Skills

Interpersonal skills

Communication skills

Customer service

Attention to detail

Teamwork

Self-starter

Job description

Hibbett is seeking an Assistant Manager in Cleveland, Ohio, to assist the Store Manager with overall operations and customer service. This role involves managing store duties in the absence of the Store Manager, guiding employees, and ensuring quality customer service.

The ideal candidate has 1-3 years of retail experience, particularly in footwear and athletic apparel, and strong communication and interpersonal skills.