Retail Assistant Manager: Customer Focus & Store Ops

R301US Hibbett Retail, Inc.; Leesburg (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Leesburg, FL is seeking an Assistant Manager to support the Store Manager in daily operations and administrative duties.

You will be knowledgeable across departments and uphold company policies while delivering outstanding customer service and promoting merchandise. In this non-exempt, hourly role, you will assist with selling, restocking, scheduling, training, and supervising staff in the Store Manager's absence, ensuring profitability and excellent store

Qualifications

• Experience in retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to multitask.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling assets and store operations.
• Collaborate with Store Manager to plan selling, restocking, merchandising, ordering, and scheduling.
• Lead store in Store Manager's absence and ensure smooth operations.
• Participate in personnel recruiting, training, and evaluation.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to drive profitability.
• Direct staff to meet department responsibilities and standards.
• Ensure excellent customer service and merchandise promotion.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Initiative

Attention to detail

Team player

Job description

R301US Hibbett Retail, Inc. in Leesburg, FL is seeking an Assistant Manager to support the Store Manager in daily operations and administrative duties.

You will be knowledgeable across departments and uphold company policies while delivering outstanding customer service and promoting merchandise. In this non-exempt, hourly role, you will assist with selling, restocking, scheduling, training, and supervising staff in the Store Manager's absence, ensuring profitability and excellent store