Retail Assistant Manager: Customer-First Operations Leader

Dollar General; Mentor (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager in Mentor, OH to help maintain a clean, customer-first store and support the Store Manager with staff supervision, merchandising, and deposits. You will perform stocking, cashiering, and other duties to maximize profitability and reduce losses.

The role involves opening/closing the store at least two days per week, supervising employees, ensuring planograms, and upholding company policies. A HS diploma and retail experience are preferred.

Qualifications

• Effective interpersonal, written and oral communication skills.
• Ability to solve problems and deal with a variety of situations.
• Good organization skills with attention to detail.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Written communication

Oral communication

Problem solving

Attention to detail

Cash handling

Bank deposits

Reading instructions

Education

High school diploma

Tools

Cash register

Scanner

Job description

Dollar General is seeking an Assistant Store Manager in Mentor, OH to help maintain a clean, customer-first store and support the Store Manager with staff supervision, merchandising, and deposits. You will perform stocking, cashiering, and other duties to maximize profitability and reduce losses.

The role involves opening/closing the store at least two days per week, supervising employees, ensuring planograms, and upholding company policies. A HS diploma and retail experience are preferred.