Retail Assistant Manager — Customer Experience & Ops

Holiday Oil Co.; Tooele (UT); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

$.15 off/gallon everyday

30% off in store for up to 5 items/day

Free car wash, vacuum, and air

Gym Membership Discount

Tuition Reimbursement

Job summary

Holiday Oil Co. in Utah is seeking an Assistant Manager to support daily operations, ensure excellent customer service, and assist in managing staff and inventory.

The ideal candidate will have leadership skills, a strong work ethic, and the ability to thrive in a fast-paced environment. The role requires opening and closing stores and coordinating weekend shifts, with a focus on teamwork and customer satisfaction.

Qualifications

• Must have 21 years of age or older.
• Retail experience desired.
• Training experience preferred.
• Must be able to open and close stores across Sunday through Saturday schedule.
• Previous experience in customer service preferred.
• Familiarity with electronic equipment, like cash registers and POS.
• Basic math and computer skills.
• Effective communication skills.
• Ability to manage skills and work with the team to accomplish tasks.
• Customer and Employee-focused.
• Ability to learn about and train products available in stores.
• Ability to maintain composure in the face of angry, frustrated, or flustered customers.
• Ability to adjust schedule, task, and priorities as needed to assist with business needs.
• Must have a safe driving record.
• Must be willing to submit to MVR monitoring and possess a valid Utah Driver's License.

Responsibilities

• Supervise, train, and support team members to ensure excellent customer service.
• Handle cash management, prepare daily sales reports, and make bank deposits.
• Monitor inventory levels and assist with ordering merchandise and fuel.
• Ensure compliance with company policies, safety regulations, and security procedures.
• Address customer inquiries and concerns, professionally resolving issues.
• Maintain the cleanliness of the store and ensure proper maintenance of equipment.
• Assist in scheduling shifts and managing employee performance.

Skills

Retail experience

Customer service

Training experience

Cash handling

POS familiarity

Team supervision

Communication skills

MVR compliance

Tools

POS system

Job description

Holiday Oil Co. in Utah is seeking an Assistant Manager to support daily operations, ensure excellent customer service, and assist in managing staff and inventory.

The ideal candidate will have leadership skills, a strong work ethic, and the ability to thrive in a fast-paced environment. The role requires opening and closing stores and coordinating weekend shifts, with a focus on teamwork and customer satisfaction.