Retail Assistant Manager — Customer Experience Lead

Family Dollar; Columbus (MS); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Mississippi is seeking a part-time associate to assist with day-to-day store activities and support customers in a friendly, helpful manner. You will help move merchandise from delivery trucks to stockrooms and floors, maintain seasonal displays, and assist with opening/closing procedures.

The role requires strong communication, customer service, and teamwork, with the ability to lift up to 55 lbs and work in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical duties (standing, walking, lifting).
• Strong communication and customer service skills are required.
• Ability to work in a high-energy, team environment is required.
• Excellent organizational and problem-solving abilities are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

High school diploma

Customer service

Communication skills

Physical stamina

Team collaboration

Attention to detail

Education

High school diploma or equivalent

Job description

Family Dollar in Mississippi is seeking a part-time associate to assist with day-to-day store activities and support customers in a friendly, helpful manner. You will help move merchandise from delivery trucks to stockrooms and floors, maintain seasonal displays, and assist with opening/closing procedures.

The role requires strong communication, customer service, and teamwork, with the ability to lift up to 55 lbs and work in a fast-paced retail environment.