Retail Assistant Manager — Customer Experience & Growth

Rent-A-Center; Lumberton (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Weekly Pay

Medical

Dental

Vision

Life Insurance

Short Term Disability

Long Term Disability

Flexible Spending Accounts

401(k) Savings Plan w/company match

Paid Time Off

Legal Insurance

Identity Theft Protection Plan

Health Savings Accounts

Hospital Indemnity

Critical Illness

Accident Insurance

Limited Purpose Plan

Job summary

Rent-A-Center in Lumberton, NC is seeking a Credit Assistant Manager to help customers access high-quality goods that enhance their lives. This role emphasizes a friendly, white-glove level of service both in-store and at customers’ homes.

You will focus on credit/collections, customer service, deliveries/pickups, and merchandising, with 1–3 years in retail or collections preferred. A high school diploma, 18+ years old, and a valid driver’s license are required.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent
• Must be at least 18 years of age
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances
• Great communication and customer service skills

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Credit and Collections

Customer Service

Deliveries & Pickups

Merchandising

Education

High school diploma or equivalent

Job description

Rent-A-Center in Lumberton, NC is seeking a Credit Assistant Manager to help customers access high-quality goods that enhance their lives. This role emphasizes a friendly, white-glove level of service both in-store and at customers’ homes.

You will focus on credit/collections, customer service, deliveries/pickups, and merchandising, with 1–3 years in retail or collections preferred. A high school diploma, 18+ years old, and a valid driver’s license are required.