Retail Assistant Manager: Customer Experience & Growth

Hunter Super Techs - TurnPoint; Lumberton (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Flexible Spending Accounts

Legal Insurance

Identity Theft Protection

Hospital Indemnity

Job summary

Rent-A-Center is seeking a Credit Assistant Manager in Lumberton, NC to manage credit and collections while delivering top-tier customer service in-store and at customers' homes. This role includes deliveries, pickups, and merchandising tasks to maintain an inviting store environment.

The position emphasizes strong communication, a customer-first mindset, and the ability to drive revenue through effective collections and service excellence.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts daily.
• Customer Service: Provide friendly, top-notch customer experiences through “white glove” service with a servant's heart in our stores and in customer's homes.
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind.

Skills

Retail experience

Customer service

Sales

Collections

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking a Credit Assistant Manager in Lumberton, NC to manage credit and collections while delivering top-tier customer service in-store and at customers' homes. This role includes deliveries, pickups, and merchandising tasks to maintain an inviting store environment.

The position emphasizes strong communication, a customer-first mindset, and the ability to drive revenue through effective collections and service excellence.