Retail Assistant Manager: Customer-Driven Leader

Hibbett, Inc.; Waco (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Hibbett Retail, Inc. in Waco, Texas is seeking an Assistant Manager to support the Store Manager in operations and administration, drive sales, merchandising and customer service.

This role covers supervising staff in the manager's absence, coordinating scheduling, training, and ensuring profitability across departments; candidates should have 1–3 years in retail, strong communication, and a proven ability to thrive in a fast-paced environment.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative to take on tasks.
• Strong attention to detail with multitasking.
• Team-player with passion for customer service and selling.

Responsibilities

• Assist the Store Manager in controlling assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist with overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Be aware of inventory, sales statistics and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team leadership

Attention to detail

Initiative

Sales proficiency

Merchandising

Job description

Hibbett Retail, Inc. in Waco, Texas is seeking an Assistant Manager to support the Store Manager in operations and administration, drive sales, merchandising and customer service.

This role covers supervising staff in the manager's absence, coordinating scheduling, training, and ensuring profitability across departments; candidates should have 1–3 years in retail, strong communication, and a proven ability to thrive in a fast-paced environment.