Retail Assistant Manager

Columbia Sportswear; Tinton Falls (NJ); On-site; USD 35,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to join their dynamic team. In this pivotal role, you will lead and inspire a diverse group of associates while ensuring smooth store operations. Your leadership will help create a positive shopping experience that fosters brand loyalty and drives sales. You'll be instrumental in executing strategies that enhance service and profitability, while also supporting the growth and development of team members. If you're passionate about retail and enjoy working in a fast-paced environment, this opportunity is perfect for you!

Benefits

Quarterly Bonus Program

Comprehensive Medical Plans

401(k) with Company Matching

Paid Time Off

Tuition Assistance Program

Employee Discounts

Wellbeing Support Programs

Qualifications

• 5+ years of experience in retail management or similar roles.
• Effective communication skills to interact with team and customers.

Responsibilities

• Provide leadership to store staff and ensure operational standards.
• Assist in hiring and onboarding new team members.
• Create a positive shopping experience for consumers.

Skills

Leadership

Customer Service

Communication Skills

Problem Solving

Retail Operations

Education

High School Diploma or GED

Tools

Point of Sales (POS) systems

Inventory Management Software

Job description

Location: Tinton Falls, NJ

• Total Rewards: Quarterly Bonus Program to award store performance, Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans, 401(k) participation with company matching
• Wellbeing support: Paid Time Off, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more.
• Community impact: We give back with paid DEI and Volunteer Hours to support your passion!
• Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses
• Employee discounts: from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear

ABOUT THE POSITION

Our store leadership teams are essential to our business with over 430 retail stores worldwide. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.” As an Assistant Store Manager, you will be a key member of the Store Leadership Team. This role is responsible for providing team leadership and supporting the Store Manager to ensure effective store operations. The Assistant Store Manager executes strategies to improve service, drive store sales, and increase profitability. You will support the store manager in creating an environment focused on inclusion, teamwork, customer service, and productivity by being a positive role model and leader.

HOW YOU’LL MAKE A DIFFERENCE

• Provides leadership and direction to a diverse staff of supervisors and associates on day-to-day operations to ensure staff performance and operational standards are met.
• Creates a positive consumer shopping experience. Ensures sales associates have in-depth knowledge of our products and technology to serve consumers and create brand loyalty.
• Assists the Store Manager with interviewing, hiring, and onboarding new team members, as necessary. Supports ongoing team member growth and development.
• Participates in the development and implementation of action plans to address opportunities relating to sales, store operations, safety, and employee productivity and performance.
• Creates weekly store schedules and supports the Store Manager in achieving labor and operating expense targets.
• Maintains appropriate inventory levels and accuracy through effective receiving, processing, salesfloor replenishment, stockroom organization, and shrink controls.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 5+ years of experience in position or specialization
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• Ability to use judgment to identify and resolve day-to-day technical and operational problems.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

• Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.