Retail Assistant Dept Manager - Customer Experience Leader

URBN Urban Outfitters, Inc.; Leawood (KS); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

Job summary

URBN Urban Outfitters, Inc. in Leawood, Kansas seeks an Assistant Department Manager to support service, selling, and operations, fostering a brand-forward store environment that motivates the team and engages the local community.

You will lead the sales floor, assist in recruiting and onboarding, maintain visual standards and daily procedures, and collaborate with partners on shipments and omni fulfillment to drive sales and brand initiatives.

Qualifications

• 1+ years of retail leadership experience.
• Anthro brand fan.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Promotes a positive store environment aligned with SPARKED values.
• Leads by example to deliver extraordinary customer service.
• Supports store leadership and stylists for customer events.
• Participates in recruiting, hiring, onboarding to build a diverse team.
• Develops team through SPARKED Journal, recognition, and team-building.
• Oversees opening/closing procedures, store standards, restocks.
• Works with partners on shipments, omni fulfillment, markdowns.
• Gathers training needs to improve scheduling and payroll.

Skills

Retail leadership

Team player

Flexible hours

Eagerness to learn

Brand affinity

Job description

URBN Urban Outfitters, Inc. in Leawood, Kansas seeks an Assistant Department Manager to support service, selling, and operations, fostering a brand-forward store environment that motivates the team and engages the local community.

You will lead the sales floor, assist in recruiting and onboarding, maintain visual standards and daily procedures, and collaborate with partners on shipments and omni fulfillment to drive sales and brand initiatives.