Retail Assistant-As Needed

Meritus Health; Hagerstown (MD); On-site; USD 16,531 - 20,664; Full time

Job summary

Meritus Health is seeking a friendly Retail Assistant to support food preparation and service for patients, staff, and visitors. You will greet customers, prepare and serve items, and maintain a clean, sanitary workspace in a fast-paced hospital environment.

The role emphasizes accuracy, adherence to safety guidelines, and strong communication with team members. Evening, night, or weekend shifts may include a differential depending on scheduling needs.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience in a team setting preferred.
• Ability to follow instructions and perform basic math.
• Comfortable weighing and measuring ingredients.
• Strong attention to detail and communication skills.

Responsibilities

• Greet customers warmly and respond to their needs efficiently.
• Prepare and serve food items according to menu selections and quality standards.
• Maintain a clean and sanitary work area, including equipment and floors.
• Follow safe food handling and infection control procedures.
• Practice portion control and minimize waste to support financial performance.
• Comply with health regulations and departmental policies (HACCP, TJC, etc.).

Skills

Follow instructions

Basic math

Attention to detail

Communication skills

Weighing ingredients

Education

High school diploma or equivalent

Job description

We’re looking for a friendly, reliable Retail Assistant to support food preparation and service for patients, staff, and visitors. If you enjoy working in a fast-paced, customer-focused environment and take pride in cleanliness and quality, this is the role for you!

Key Responsibilities

• Greet customers warmly and respond to their needs efficiently
• Prepare and serve food items according to menu selections and quality standards
• Maintain a clean and sanitary work area, including equipment and floors
• Follow safe food handling and infection control procedures
• Practice portion control and minimize waste to support financial performance
• Comply with health regulations and departmental policies (HACCP, TJC, etc.)

Qualifications

• Education: High school diploma or equivalent preferred
• Experience: Customer service experience in a team setting preferred
• Skills:
• Ability to follow instructions and perform basic math
• Comfortable weighing and measuring ingredients
• Strong attention to detail and communication skills

Physical & Mental Requirements

• Frequent standing, walking, bending, and lifting (up to 30 lbs)
• Ability to concentrate on tasks and remember multiple responsibilities
• Exposure to temperature fluctuations and cleaning chemicals

As needed positions are not eligible for benefits and have a set rate of pay. If you work evenings, nights or weekends, you may be eligible for shift differential.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.