Retail Assistant

Wachusett Brewing Company; Bridgewater Corners (VT); On-site; USD 20,664 - 27,552; Part time

Job summary

Wachusett Brewing Company is looking for a Retail Assistant at Long Trail Brewery in Bridgewater Corners, VT. This role involves providing excellent customer service, managing inventory, and ensuring a smooth shopping experience in a fast-paced environment.

Ideal candidates have experience in retail or customer service, strong multitasking abilities, and are flexible with weekend and holiday shifts. Join our team to be part of a passionate brewery culture.

Qualifications

• Prior experience in retail or customer service; hospitality industry experience a plus.
• Strong communication and interpersonal skills.
• Reliable, flexible, and available to work weekends and holidays.

Responsibilities

• Greet and assist guests in the retail area.
• Operate the point-of-sale system accurately.
• Maintain organized retail displays.

Skills

Customer service experience

Interpersonal skills

Ability to multitask

Familiarity with POS systems

Job description

Location: Long Trail Brewery – Bridgewater Corners, VT

Employment Type: Part-Time, Non-Exempt

Reports To: General Manager

About Barrel One Collective

Barrel One Collective (B1C) is a fast-growing hospitality brand that combines exceptional guest experiences with thoughtfully curated retail offerings. Our Long Trail Brewery Pub and Visitor Center is a must-visit destination for beer lovers, foodies, and outdoor enthusiasts. We’re passionate about quality, craft, and creating a welcoming space for all.

Position Overview

We’re seeking a customer-focused and detail-oriented Retail Assistant to join the team at Long Trail Brewery. In this role, you’ll be the face of our retail space, helping guests find the perfect merchandise, managing inventory, and ensuring a smooth and enjoyable shopping experience. This position requires weekend and evening availability and is a great fit for someone who thrives in a fast-paced, guest-facing environment.

Key Responsibilities

• Greet and assist guests in the retail area, providing friendly, knowledgeable service
• Operate the point-of-sale (POS) system accurately for purchases and returns
• Fulfill and package web orders in coordination with our delivery services
• Ensure merchandise is properly labeled, displayed, and well-stocked
• Maintain clean, organized, and visually appealing retail displays
• Receive shipments, assist with inventory counts, and communicate stock needs
• Support daily financial reconciliation and coordinate with the Finance team
• Collaborate with Marketing on promotional signage and merchandising strategies
• Communicate with Operations, Maintenance, and QA to ensure a safe and sanitary environment

Qualifications

• Prior experience in retail or customer service; hospitality industry experience a plus
• Comfortable using POS systems and basic computer applications
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a high-traffic setting
• Reliable, flexible, and available to work weekends, holidays, and varied shifts

Why Join Us

Barrel One Collective values passion, integrity, and a commitment to delivering excellent guest experiences. As a Retail Assistant, you’ll be part of a close-knit team, surrounded by great people, great beer, and the energy of one of Vermont’s most iconic breweries. If you’re enthusiastic about craft beer, customer service, and being part of a growing company, we want to hear from you.

Apply now to be part of the next chapter at Long Trail Brewery.