Retail Asset Protection Specialist: Security & Audits

Brobston Group; Chicago (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid parental leave

9 Paid Company Holidays

18 Paid Time Off (PTO) Days

Job summary

The RealReal in Chicago is seeking an Asset Protection Specialist to help safeguard people, inventory, and facilities across our stores. You will monitor CCTV, manage security processes, and support daily operations while aligning with AP initiatives.

Join a dynamic team focused on reducing shrink, improving safety, and delivering exceptional customer experiences in the luxury resale market.

Qualifications

• 1+ year of Asset Protection or Security experience.
• Strong understanding of physical security including CCTV, alarms, and access control.
• Ability to work with all levels of management.
• Willingness to work nights, weekends, and holidays.
• Excellent written and verbal communication.

Responsibilities

• Support safety and security processes and procedures, including business continuity plans.
• Utilize CCTV to review video for safety and investigations and bring internal and external cases to closure.
• Help lead weekly inventory cycle count and partner with inventory operations to reconcile inventory variances.
• Conduct daily/weekly/monthly audits, to ensure shortage control, safety, and all other Asset Protection policies and procedures are adhered to.
• Responsible for physical security of the building as a key holder, including off hour alarm response.
• Help train current and new team members on AP processes and systems and to ensure proper compliance; Train and guide new hires during onboarding.
• Work closely with the entire store team at The RealReal to help support total business needs and Asset Protection initiatives.
• Collaborate with store management to help support business needs and achieve store objectives.
• Investigate industry trends, understand market conditions, and develop AP strategies to stay ahead of the competition.
• Identify internal and external theft incidents and properly document.

Skills

Asset protection

Security experience

CCTV

Alarms

Access control

Communication

Teamwork

Customer service

Tools

CCTV systems

Alarm systems

Lock and key

Job description

The RealReal in Chicago is seeking an Asset Protection Specialist to help safeguard people, inventory, and facilities across our stores. You will monitor CCTV, manage security processes, and support daily operations while aligning with AP initiatives.

Join a dynamic team focused on reducing shrink, improving safety, and delivering exceptional customer experiences in the luxury resale market.