Retail Asset Protection Specialist

Sephora; Stockton (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Comprehensive healthcare benefits

Inclusion & Belonging program

Equal opportunity employer

Job summary

Sephora is hiring an Asset Protection Partner in Stockton, CA, to safeguard assets and foster a safe, inclusive environment for customers and staff. You’ll work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism.

The role requires 1–2 years in retail or loss prevention, strong communication, and the ability to lift up to 50 lbs.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety & awareness: lead/join meetings and training to increase asset protection and reinforce safety protocols.
• Maintain strong store presence: spend 75-80% of time on the selling floor to deter theft and support service.
• Partner with leadership: collaborate with managers to align shrink reduction and safety initiatives.
• Monitor & investigate: use CCTV and reporting tools to identify and investigate losses.
• Incident response: de-escalate situations professionally, prioritizing safety and client experience.
• Execute audits and reporting: complete audits and prepare reports for asset protection efforts.
• Compliance: adhere to all asset protection policies and licensing requirements.
• Support multiple locations as needed.

Skills

Communication

Attention to detail

Conflict de-escalation

Customer service

Tools

CCTV systems

Job description

Sephora is hiring an Asset Protection Partner in Stockton, CA, to safeguard assets and foster a safe, inclusive environment for customers and staff. You’ll work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism.

The role requires 1–2 years in retail or loss prevention, strong communication, and the ability to lift up to 50 lbs.