Retail Asset Protection Specialist

Sephora USA, Inc.; Tustin (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

Sephora USA, Inc. is seeking an Asset Protection Partner to safeguard assets and ensure a safe, inclusive environment for clients and employees.

You will work with store leaders and the District Asset Protection Manager to implement safety strategies, monitor activity, and handle incidents with professionalism. Role requires the ability to lead safety initiatives, perform audits, and collaborate across teams.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety & awareness; lead meetings and trainings to enhance asset protection and safety.
• Maintain strong store presence by spending 75–80% of time on the selling floor to deter theft and support service.
• Partner with leadership to align shrink reduction and safety initiatives.
• Monitor & investigate losses using CCTV and reporting tools.
• Handle incident response with professionalism to protect safety and customer experience.
• Execute audits and reporting for asset protection efforts.
• Adhere to asset protection policies and licensing requirements.
• Support multiple locations as needed.
• Represent Sephora as required, including court testimony if needed.

Skills

Retail operations

Loss prevention

Conflict de-escalation

Communication

Tools

CCTV systems

Reporting tools

Job description

Sephora USA, Inc. is seeking an Asset Protection Partner to safeguard assets and ensure a safe, inclusive environment for clients and employees.

You will work with store leaders and the District Asset Protection Manager to implement safety strategies, monitor activity, and handle incidents with professionalism. Role requires the ability to lead safety initiatives, perform audits, and collaborate across teams.