Retail Asset Protection Specialist

CVS Health; Philadelphia (Philadelphia County); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health is seeking an Asset Protection Coordinator (APC) to improve the retail customer experience while mitigating losses from external theft in assigned stores. The role emphasizes customer service and proactive protection, not enforcement in the field.

You will monitor store activity, document incidents in Auror, and collaborate with store leadership and AP teams to deter theft and safeguard assets. A high-visibility position requires attentiveness and strong communication skills.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Ability to observe and recall details in a busy store environment.
• Strong written and verbal communication skills with store leadership and teams.
• Willingness to work nights and weekends as part of a flexible schedule.

Responsibilities

• Provide attentive, friendly customer service and assist with securing locked shelves.
• Monitor store activity for theft-related vulnerabilities and communicate with management.
• Inspect high-risk product categories to deter theft and protect CVS assets.
• Prepare external theft reports and share intelligence with stakeholders.

Skills

Customer service

Observation skills

Communication

Flexible schedule

Education

High School Diploma or GED

Job description

CVS Health is seeking an Asset Protection Coordinator (APC) to improve the retail customer experience while mitigating losses from external theft in assigned stores. The role emphasizes customer service and proactive protection, not enforcement in the field.

You will monitor store activity, document incidents in Auror, and collaborate with store leadership and AP teams to deter theft and safeguard assets. A high-visibility position requires attentiveness and strong communication skills.