Retail Asset Protection Specialist

Sephora; Boston (MA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing programs

Job summary

Sephora in Boston is seeking an Asset Protection Partner to safeguard store assets and support a safe, inclusive environment for clients and employees. The role collaborates with store leaders and the District Asset Protection Manager to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism.

The position is full-time, hourly (non-exempt), with 30-40 hours per week, requiring 1-2 years in retail, strong communication, and the ability to lift up to 50

Qualifications

• 1-2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety & awareness; lead/join meetings and training to increase asset protection and reinforce safety protocols.
• Maintain strong store presence; spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment.
• Partner with leadership; collaborate with managers to align shrink reduction and safety initiatives.
• Monitor & investigate; use CCTV and reporting tools to identify and investigate losses.
• Incident response; de-escalate situations professionally, prioritizing safety and client experience.
• Execute audits and reporting; complete audits and prepare reports for asset protection efforts.
• Compliance; adhere to all asset protection policies and licensing requirements.
• Support multiple locations as needed.
• Represent Sephora; testify in court on behalf of the company if required.

Skills

Conflict de-escalation

Communication

Attention to detail

CCTV familiarity

Team collaboration

Physical stamina

Tools

CCTV systems

Job description

Sephora in Boston is seeking an Asset Protection Partner to safeguard store assets and support a safe, inclusive environment for clients and employees. The role collaborates with store leaders and the District Asset Protection Manager to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism.

The position is full-time, hourly (non-exempt), with 30-40 hours per week, requiring 1-2 years in retail, strong communication, and the ability to lift up to 50