Asset Protection Specialist - Safe, Service-Driven

Sephora; Peabody (MA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing program

Inclusion & Belonging initiative

Job summary

Sephora in Peabody, MA is hiring an Asset Protection Partner to safeguard assets and maintain a safe, inclusive shopping environment. You will work with store leaders to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism and care.

The role emphasizes being on the selling floor most of the time, collaborating with leadership, and de-escalating conflicts while ensuring excellent client service. Physical stamina is required to lift up to 50 lbs.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety and awareness; lead/join meetings and training to increase asset protection and reinforce safety protocols.
• Maintain strong store presence; spend 75–80% of time on the selling floor to deter theft, support service, and maintain a safe environment.
• Partner with leadership; collaborate with managers to align shrink reduction and safety initiatives.
• Monitor and investigate; use CCTV and reporting tools to identify and investigate losses.
• Incident response; de-escalate situations professionally, prioritizing safety and client experience.
• Execute audits and reporting; complete audits and prepare reports for asset protection efforts.
• Compliance; adhere to all asset protection policies and licensing requirements.
• Support multiple locations as needed.
• Represent Sephora; testify in court on behalf of the company if required.

Skills

Retail operations

Shrink awareness

Safety

Team collaboration

Conflict de-escalation

CCTV reporting

Communication

Lift 50lbs

Tools

CCTV systems

Job description

Sephora in Peabody, MA is hiring an Asset Protection Partner to safeguard assets and maintain a safe, inclusive shopping environment. You will work with store leaders to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism and care.

The role emphasizes being on the selling floor most of the time, collaborating with leadership, and de-escalating conflicts while ensuring excellent client service. Physical stamina is required to lift up to 50 lbs.