Retail Asset Protection & Safety Specialist

Sephora; Glendale (AZ); On-site; USD 29,000 - 34,000; Full time

Job summary

Sephora is seeking an Asset Protection Partner at our Glendale, AZ location to safeguard assets and support a safe, inclusive environment for clients and employees. You will work with store leaders and the District Asset Protection Manager to implement safety initiatives, monitor activity, and handle incidents with professionalism and care.

The role requires 1–2 years in retail or loss prevention, strong communication, and the ability to lift up to 50lbs.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety & awarenessLead/join meetings and training to increase asset protection and reinforce safety protocols
• Maintain strong store presenceSpend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment
• Partner with leadershipCollaborate with managers to align shrink reduction and safety initiatives
• Monitor & investigateUse CCTV and reporting tools to identify and investigate losses
• Incident responseDe-escalate situations professionally, prioritizing safety and client experience
• Execute audits and reporting Complete audits and prepare reports for asset protection efforts
• Compliance Adhere to all asset protection policies and licensing requirements
• Support multiple locations As needed
• Represent Sephora Testify in court on behalf of the company if required

Skills

Retail operations

Loss prevention

Customer service

Communication

Team collaboration

Job description

Sephora is seeking an Asset Protection Partner at our Glendale, AZ location to safeguard assets and support a safe, inclusive environment for clients and employees. You will work with store leaders and the District Asset Protection Manager to implement safety initiatives, monitor activity, and handle incidents with professionalism and care.

The role requires 1–2 years in retail or loss prevention, strong communication, and the ability to lift up to 50lbs.