Retail Asset Protection Lead | Safety & Shrink Reduction

Sephora; San Francisco (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in San Francisco is seeking an Asset Protection Partner to safeguard assets and maintain a safe, client-focused environment. You will work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies while remaining visible on the selling floor.

The role emphasizes incident response, audits, and collaboration across teams. Flexible scheduling is required, with full-time hours and availability during peak retail periods.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills and calm decision-making.
• Comfortable using CCTV and reporting tools.
• Excellent communication and attention to detail.

Responsibilities

• Promote safety & awareness; lead/participate in meetings and training.
• Spend 75–80% of time on the selling floor to deter theft and support service.
• Collaborate with managers to align shrink reduction and safety initiatives.
• Use CCTV and reporting tools to identify and investigate losses.
• De-escalate incidents professionally, prioritizing safety and client experience.
• Complete audits and prepare reports for asset protection efforts.
• Adhere to asset protection policies and licensing requirements.
• Support multiple locations as needed.
• Represent Sephora; testify in court if required.

Skills

Retail operations

Loss prevention

Conflict de-escalation

Team collaboration

CCTV familiarity

Communication skills

Physical fitness

Job description

Sephora in San Francisco is seeking an Asset Protection Partner to safeguard assets and maintain a safe, client-focused environment. You will work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies while remaining visible on the selling floor.

The role emphasizes incident response, audits, and collaboration across teams. Flexible scheduling is required, with full-time hours and availability during peak retail periods.