Retail Asset Protection Lead - Safety & Service

SEPHORA; San Francisco (CA); Vor Ort; USD 36.000 - 43.000; Vollzeit

Zusammenfassung

Sephora is hiring an Asset Protection Partner in San Francisco to safeguard assets and maintain a safe, inclusive environment for clients and staff. You’ll work with store leaders to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism, contributing to a welcoming shopping experience.

The role emphasizes floor presence, collaboration with leadership, and adherence to policy. Expect full-time hours with a focus on nights, weekends, and holidays.

Qualifikationen

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Aufgaben

• Promote safety & awareness; lead meetings and training.
• Maintain store presence; spend 75-80% on selling floor to deter theft.
• Partner with leadership to align shrink reduction and safety initiatives.
• Monitor and investigate using CCTV and reporting tools.
• Respond to incidents with professionalism and care.
• Complete audits and reports for asset protection efforts.
• Adhere to asset protection policies and licensing requirements.
• Support multiple locations as needed.
• Represent Sephora when required.

Kenntnisse

Customer service

Conflict de-escalation

Team collaboration

Attention to detail

Safety awareness

Communic ation

CCTV familiarity

Jobbeschreibung

Sephora is hiring an Asset Protection Partner in San Francisco to safeguard assets and maintain a safe, inclusive environment for clients and staff. You’ll work with store leaders to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism, contributing to a welcoming shopping experience.

The role emphasizes floor presence, collaboration with leadership, and adherence to policy. Expect full-time hours with a focus on nights, weekends, and holidays.