Retail Area Supervisor: Lead Store Operations

Ross Stores; Redding (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

Ross Stores, a Fortune 500 off-price retailer, is seeking an Area Supervisor for our Ross Stores location in Redding, California. You will oversee a store area, supervise associates, and ensure safe, friendly and efficient daily operations, including merchandising and customer service.

The role emphasizes leadership, adherence to company policies, and hands-on coaching to deliver an outstanding shopping experience while controlling loss and maintaining a clean, well-organized environment.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations used in retail.
• Ability to work evenings and weekends.

Responsibilities

• Maintain safe and secure environment on the sales floor.
• Provide exceptional customer service with courtesy and professionalism.
• Assist with merchandising, stockroom organization, and floor resets.
• Supervise associates and coordinate Front End operations.
• Assist Store Manager with administrative duties and payroll where needed.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Retail math

Tools

POS systems

Job description

Ross Stores, a Fortune 500 off-price retailer, is seeking an Area Supervisor for our Ross Stores location in Redding, California. You will oversee a store area, supervise associates, and ensure safe, friendly and efficient daily operations, including merchandising and customer service.

The role emphasizes leadership, adherence to company policies, and hands-on coaching to deliver an outstanding shopping experience while controlling loss and maintaining a clean, well-organized environment.