Retail Area Supervisor

Six Flags Corp; San Antonio (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with match

Park admission for employee + guests

Flexible scheduling

Discounts and development programs

Job summary

Six Flags Fiesta Texas in San Antonio, TX is seeking a Retail Area Supervisor to lead daily store operations and drive guest service excellence. You will oversee opening/closing, inventory, display setup, and staff scheduling while coaching a high-performing team in a fast-paced, guest-focused environment.

This year-round leadership role offers a competitive hourly wage with benefits, including insurance options, paid time off, a 401(k) plan, and park admission for employees and guests.

Qualifications

• Must be at least 18 years old.
• Cash handling experience or passing a math assessment may be required.
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal abilities.
• Ability to train others in stocking, setup, and display techniques.
• Comfortable working in a fast-paced, guest-focused environment.
• Ability to work a flexible schedule including weekends, evenings and holidays.

Responsibilities

• Oversee daily opening and closing procedures to ensure accuracy and consistency.
• Handle customer concerns, registervoids, and transactional issues with urgency.
• Direct team in setup and maintenance of displays and sales areas.
• Support scheduling and staffing coordination, including call-outs and adjustments.
• Coach, mentor, and assist team leads and supervisors.
• Perform inventory tasks using computerized systems and train others.
• Model strong register operations and ensure proper cash handling.
• Deliver outstanding sales and service by engaging guests.
• Maintain a clean, safe, and welcoming work environment following safety protocols.
• Promote integrity, inclusion, and professionalism within the team.
• Lead store setup and merchandising aligned with visual guidelines.
• Document and respond to team performance issues with corrective coaching.
• Support cross-functional needs within the Retail Department.

Skills

Cash handling

Customer service

Verbal & written communication

Organizational abilities

Team leadership

Training others

Guest-focused

Flexibility

Job description

Overview:

Retail Area Supervisor

Location: Six Flags Fiesta Texas – San Antonio, TX
Position Type: Year-Round Leadership Role
Starting Rate: $18.00 per hour

WHAT WE PROVIDE

This is ayear-round leadership opportunitythat offers a competitive hourly wage and a robust benefits packagewhen applicable:

• Medical, Dental, and Vision Insurance
• Paid Time Off (Vacation, Sick, Jury Duty)
• 401(k) with company match
• Complimentary parkadmission for employees and their guests
• Flexible scheduling with a minimum average of 30+ hours per week
• Access to employee discounts and development programs

Responsibilities

As aRetail Area Supervisor, you play a key leadership role in supporting the day-to-day operations of our retail stores while fostering a high-performanceteamculture. This position blends operational execution withpeopleleadership, requiring a hands-on, solutions-driven leader who models integrity, createsstrong teamdynamics, and drives exceptional guest service. You are expected to lead by example, support team growth, and elevate the overall retail experience.

KEY RESPONSIBILITIES WITH EMBEDDED LEADERSHIP EXPECTATIONS

• Oversee daily opening and closing procedures, ensuring accuracy, preparedness, and consistency. By leading with presence and reliability, you set the tone for operational success and team accountability.
• Handle customer concerns, register voids, and transactional issues with urgency and professionalism. You lead with respect and empathy, modeling service recovery excellence for your team.
• Direct team members in thesetupand maintenance of displays and sales areas, creating a visually appealing and guest-ready retail environment. You empower others to take ownership of their workspace and take pride in their contributions.
• Support scheduling and staffing coordination, including managingcall-outsand adjustments. You lead with transparency and clear communication to ensure every shift iscoveredand every team member feels supported.
• Coach, mentor, andassistteam leads and supervisors, reinforcing expectations and encouraging continuous development. You take an active role in buildingothers up—recognizing strengths, offering feedback, and guiding performance improvement.
• Perform and guide others through inventory-related tasks using computerized systems. You bring structure and attention to detail while training others to develop the same level of precision.
• Model strong register operations, executing cash handlingaccuratelyand ensuring team members are trained to meet or exceed those standards. You reinforce consistency through real-time feedback and positive reinforcement.
• Deliver outstanding sales and service by engaging with guests,assistingwith purchases, and resolving questions with enthusiasm. You help your team understand how their work contributes to the bigger picture of the guest experience.
• Maintain a clean, safe, and welcoming work environment, following and enforcing all safety protocols and Six Flags policies. You model safety-conscious behavior and hold others accountable to the same standard.
• Promote ateamculture of integrity, inclusion, and professionalism. You foster open communication, embrace diverse perspectives, and ensure everyone feels valued and heard.
• Lead store setup and merchandising, ensuring all products are well-stocked, attractively presented, and aligned with visual guidelines. You balance creative display strategies with data-informed sales decisions.
• Document and respond to team performance issues, using respectful, corrective coaching strategies that focus on improvement and alignment with park values.
• Support other areas of the Retail Department andassistwith cross-functional needs. You lead with flexibility and collaboration, stepping in wherever needed to support park operations.
• Fulfilladditionalresponsibilities as assigned,demonstratingdependability, initiative, and a guest-first mindset in all areas.

Qualifications

• Must be at least 18 years old
• Cash handling departments may require a passing score on a math assessment
• Excellent verbal and written communication skills
• Strong organizational and interpersonal abilities
• Ability to train others in proper stocking, setup, and display techniques
• Comfortable working in a fast-paced, guest-focused environment
• Ability to work a flexible schedule including weekends, evenings, and holidays

LEADERSHIP PRESENCE EXPECTATIONS

As a leader, your visibility and consistencyare essential to team success. You are expected to:

• Be available formost weekends (Friday–Sunday) and at leasttwo weekdays (Monday–Thursday)
• Arrive prepared and on time to all scheduled shifts
• Adapt to business needs and help lead through peak periods or staffing challenges
• Uphold professionalism in demeanor, dress, and interactionsat all times