Retail and Catering Supervisor

Concordia College; Moorhead (MN); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Flexible Spending Account

Vision Insurance

Dental Insurance

Retirement Plan

PTO

13 paid holidays

Job summary

Concordia College is seeking a Retail and Catering Supervisor to lead daily retail operations and coordinate catering events on campus. You will guide student and staff employees, ensure exceptional customer service, and maintain food safety and operations efficiency.

The role combines retail and catering responsibilities in a fast-paced hospitality setting, with event-driven scheduling and diverse shifts, including early mornings and evenings.

Qualifications

• Experience in hospitality, retail food service, or related field.
• Current ServSafe certification or ability to obtain within three months.

Responsibilities

• Supervise catered events: set up, serve, clean up and ensure high service standards.
• Supervise retail operations.
• Ensure sanitation and safety standards per health officials.
• Train and supervise student and staff employees.
• Order supplies and manage inventories; assist with periodic inventory tasks.
• Complete staffing requests and supervise student employees.

Skills

Verbal communication

Written communication

Leadership

Customer service

Microsoft Office

Teams

Cash handling

Organizational skills

Team player

Diversity sensitivity

Education

ServSafe certification

Valid driver’s license

Tools

Microsoft Office

Teams

Job description

Position Details

• Position Title: Retail and Catering Supervisor
• Department: Dining Services
• Location: Moorhead
• Employment Type: Staff, Hourly Non-Exempt
• FTE: 1.0
• Benefit Eligible: Yes
• General Employment Period: Year round
• General Work Schedule (days of week): Schedule is event-driven and varies weekly.
• General Shift Hours: Varies to include early morning and late evening shifts, based on events.
• Position Opening Date: 11/9/2026
• Screening Begins: 11/12/2026
• Open Until Filled?: Yes

Why Concordia?

At Concordia College, your work contributes to something bigger. Every role plays a part in supporting our students, strengthening our campus community, and advancing our mission. Here, you'll join a collaborative community where your contributions are valued, and your work can make a meaningful difference.

About the Role

As a Retail and Catering Supervisor at Concordia College, you'll help deliver exceptional dining and catering experiences for our campus community. In this hands-on leadership role, you'll oversee daily retail operations and catered events, coordinate event setup and service, and provide guidance and training to student and staff employees. You'll work closely with the Dining Services team to maintain high standards of customer service, food safety, and operational efficiency while helping create welcoming experiences for our guests.

What You'll Do

• Support the mission and vision of Concordia College and demonstrate the competencies as defined for this position.
• Supervise operations of catered events. Set up, serve and clean up catered events. Ensure functions are well organized and a high level of customer service is reached.
• Supervise Retail operations.
• Ensure safe and clean service and dining areas adhering to standards of sanitation and safety as established by local, state, and federal health officials. Organize and maintain storage rooms, coolers, and freezers in neat and clean conditions; rotate product for freshness. 5%
• Train and supervise the work of student and staff employees.
• Order food, equipment, and supplies as assigned. Maintain adequate supply and equipment inventories (paper, linen, uniforms, alcoholic beverages, etc.). Assist with periodic inventory tasks.
• Complete staffing requests and provide supervision to student employees. Assist with performance appraisals for student employees. 5%
• Other duties as assigned. Attend scheduled meetings. Complete reporting paperwork as needed.

You’ll Thrive Here if You:

• Love making things happen. You enjoy coordinating events, juggling priorities, and making sure the details come together for a great client experience.
• Are a natural leader and team player. You can confidently guide student employees, provide direction, and create a positive work environment.
• Thrive on variety and hospitality. You enjoy a mix of retail and catering responsibilities, take pride in excellent service, and are flexible when schedules and events needs change.

Qualifications

What We're Looking For

We'relooking for an organized, client-focused leader who enjoys creating greatexperiences through retail food service and catering. You bring strongcommunication and supervisory skills, a hands-on approach, and the ability tocoordinate events, supervise employees, and keep operations running smoothly ina fast-paced hospitality environment.

Required Education & Experience

• Relevantexperience in hospitality, retail food service, customer service, or relatedfield;
• Current ServSafe certification or comparable food safety certification, or ability to obtain ServSafe certification within the first three months of employment;
• Valid driver’slicense and insurable driving record.

Preferred Education & Experience

• Experience providing work direction, training, or supervision toothers.

Required Skills and Abilities

Candidates must be able to demonstrate the following:

• Soundverbal and written communication skills;
• Skilledin giving clear direction to staff and student employees and coordinateeffectively with others;
• Exceptionalcustomer service skills;
• Ability to usecomputers and common workplace software, including Microsoft Office andTeams;
• Cashhandling ability, including use of point-of-sale systems;
• Ability to workeffectively and respectfully with individuals from diverse backgrounds andexperiences;
• Strongorganizational skills and ability to manage multiple priorities;
• Ability to engagecustomers with an attitude of willingness and dedication to serve.

Benefits and Salary

Concordia College offers a comprehensive benefits package, including:

• Health Insurance
• Health Savings Account
• Flexible Spending Account
• Vision Insurance
• Dental Insurance
• Preventative Chiropractic Program
• Retirement Plan
• Long-Term Disability Insurance (full-time only)
• Life Insurance (full-time only)
• Generous Paid Time Off (PTO)
• 13 Paid holidays including the time off between Christmas and New Year's
• MN Paid Family and Medical Leave
• Up to 100% tuition with discounts and scholarships for yourself and dependents at Concordia College and Concordia Language Villages
• Up to 50% tuition discount for dependents with Oak Grove Lutheran Schools
• Up to 100% tuition discounts for dependents with participating partners: CIC-TEP, ELCA schools, and Tuition Exchange Inc.
• Extras: access to athletic facilities, library, fitness classes, athletic events, theatre events, purchase dining on campus, free MATbus rides

Salary: 18.99 - 22.79 USD Hourly Wage

The final salary will be determined based on factors such as education, experience, skills, certifications, and alignment with the position's requirements. Other considerations may include internal equity and market conditions.

What to Submit with Your Application

• Required Documents:
  • None
• Optional Documents:
  • Resume
  • Cover Letter
  • List of References
  • Licensure
  • Certification
  • Training
  • Other

Additional Application Details

Special Instructions to Applicants:

Applicants will be asked to provide contact information for at least two professional references before an offer of employment is made. References are not required at the time of application.

Employment Contingencies:

Successful completion of a criminal background check

Nondiscrimination Statement

Concordia College does not discriminate against any employee or applicant for employment on the basis of race, color, creed, sex, religion, national origin, age, veteran status, disability, genetic information, sexual orientation, gender identity, marital status, familial status, public assistance status, membership or activity in a local human rights commission, or any other legally protected status. The College is committed to providing equal opportunity in employment and fostering an inclusive and respectful environment for all. Reasonable accommodations are available to qualified individuals with disabilities throughout the recruitment process.

Inquiries regarding this policy may be directed to the Office of Human Resources, Concordia College, 901 8th Street South, Moorhead, MN 56562, 218-299-3339.