Retail Analyst I

NBT; City of Utica (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Medical Coverage

Dental and Vision Coverage

401(k) with employer match

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

NBT is seeking a detail-oriented analyst to support development, distribution and validation of key retail banking metrics. The role includes ad-hoc reporting and trend analysis to help monitor performance across products and services.

Ideal candidates will have an associates degree (or equivalent) and strong communication, with proficiency in reporting tools such as InformEnt. This is a full-time position based in Utica, NY, offering competitive compensation and benefits.

Qualifications

• Experience in a role demonstrating analytical skill required.
• Associates Degree or equivalent education and experience preferred.
• Strong written and oral communication and computer skills.
• High level of attention to detail with strong analytical and organizational skills.
• Reporting tools including InformEnt.

Responsibilities

• Assists with developing, maintaining and distributing key metrics reports for retail banking. Supports ongoing measurement and analysis of reporting while providing accuracy and validation.
• Provides ad-hoc reporting to retail banking department upon request to track and monitor product/sales/service and overall performance.
• Works closely with more senior analysts to support department analytics and reporting needs.
• Assist with research and development of department analytics and reporting opportunities.

Skills

Communication skills

Attention to detail

Analytical skills

Education

Associates Degree or equivalent education and experience preferred

Tools

InformEnt

Job description

Pay Range: $22.61 - $30.15

Assists with the development, analysis and validation of metrics and reporting related to retail banking.

Supports department with special projects and ad-hoc reporting needs.

Education and Experience:

• Experience in a role demonstrating analytical skill required
• Associates Degree or equivalent education and experience preferred

Skills and Abilities:

• Strong written and oral communication and computer skills
• High level of attention to detail with strong analytical and organizational skills.
• Reporting tools including InformEnt.

Tasks Performed:

• 45% Assists with developing, maintaining and distributing key metrics reports for retail banking. Supports ongoing measurement and analysis of reporting while providing accuracy and validation. Provides ad-hoc reporting to retail banking department upon request to track and monitor product/sales/serviceand overall performance. Works closely with more senior analysts.
• 35% Assists with the research and development associated with the departement's analytical and reporting needs. Helps identify trends and recognize opportunities for enhancement.
• 15% Support department initiatives and compliance efforts as needed.
• 5% Other duties as assigned.

Physical Requirements:

• Communicate effectively with internal and/or external customers
• Stationary 75% of time or greater
• Move Objects to Maximum 10 lbs

Why Work at NBT

At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success.

Wellbeing

At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.

Community Involvement

NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.

Culture

NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.

Career Development

Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.

Total Rewards

NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.

Business Stability

NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.

Benefits for Full-Time Employees:

• Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
• Parental Leave: Six weeks of paid leave at 100% of your salary.
• Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage: Ensuring your overall health and well-being.
• Flexible Spending Accounts: For healthcare and dependent care expenses.
• Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
• Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
• Voluntary Benefits: Including hospital, accident, and critical illness coverage.
• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
• Adoption Assistance: Supporting your growing family.
• Tuition Reimbursement: Invest in your education and career growth.
• Employee Assistance Program (EAP): Access to support and resources.
• Pet Insurance: For all your furry friends.
• Financial and Banking Services: Various banking services benefits and financial planning assistance.

Benefits for Part-Time Employees Working 20+ Hours/Week:

• Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage: Ensuring your overall health and well-being.
• Voluntary Benefits: Including hospital, accident, and critical illness coverage.
• Generous Parental Leave: Six weeks of paid leave at 100% of your salary.

Benefits for All Part-Time Employees:

• Retirement Plans Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
• Paid Sick and Safe Leave: For your health and safety.
• Employee Assistance Program (EAP): Access to support and resources.
• Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.