Retail AI Insights Account Executive

Outset; New York (NY); On-site; USD 200,000 - 300,000; Full time

Job summary

Outset is seeking an Account Executive for Retail to drive growth with retailers and omnichannel brands. You’ll own the full sales cycle from prospecting to close and expansion, targeting Market Research, Brand, and Shopper Insights leaders.

You’ll collaborate with Marketing, Product, and Customer teams, with travel up to 40% to meet customers and attend industry events. You’ll bring 5+ years of quota-carrying SaaS sales experience, a proven track record in retail, and the ability to navigate

Qualifications

• 5+ years of quota-carrying B2B SaaS sales experience.
• Experience selling into and growing Retail accounts, including full-service research deliverables.
• Established network with Market Research, Brand and Shopper Insights leaders in retail.
• Proven ability to run full-cycle enterprise sales with multi-stakeholder deals.
• Track record of growing existing accounts through expansion and cross-sell.
• Understanding of how retailers research shoppers today, including agencies and data providers.
• Exceptional communication, executive presence, and relationship-building skills.
• Ability to operate independently in a fast-paced startup environment.
• Willingness to travel up to 40% for meetings and industry events.
• Bonus: experience selling research, shopper insights, analytics, or AI solutions.

Responsibilities

• Own the full sales cycle for a named set of Retail accounts, from prospecting to close.
• Land new logos and grow existing customers across banners, channels, and business units—e-commerce, stores, merchandising, private label, loyalty, and retail media.
• Build trusted relationships with Market Research, Brand and Shopper Insights leaders and expand into UX Research, Product, and CX teams.
• Lead discovery and demos connecting Outset to retail research workflows.
• Build account plans mapping business units, buying centers, and whitespace.
• Navigate complex enterprise sales processes including procurement and security review.
• Maintain accurate forecasting and pipeline visibility in Salesforce.
• Collaborate with Marketing to build targeted retail plays.
• Work with Customer Success to drive adoption and expansion post-sale.
• Be Outset’s go-to expert on the retail vertical.

Skills

Quota-carrying sales

Retail account growth

Full-cycle enterprise sales

Executive relationship building

Willingness to travel

Job description

Outset is seeking an Account Executive for Retail to drive growth with retailers and omnichannel brands. You’ll own the full sales cycle from prospecting to close and expansion, targeting Market Research, Brand, and Shopper Insights leaders.

You’ll collaborate with Marketing, Product, and Customer teams, with travel up to 40% to meet customers and attend industry events. You’ll bring 5+ years of quota-carrying SaaS sales experience, a proven track record in retail, and the ability to navigate