Retail Account Manager (RAM) – NRS & Retail Services

IDT; Phoenix (AZ); On-site; USD 26,520 - 35,880; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401k with employer match

Paid time off

Mileage reimbursement

Job summary

IDT Corporation / National Retail Solutions (NRS) is seeking a Hybrid Retail Account Manager to drive sales of NRS POS, merchant services and cash advances while managing and growing the existing telecom and financial services products in your territory.

You will visit retail stores on a weekly cycle, prospect new doors, onboard customers, and provide light troubleshooting while ensuring high satisfaction and accurate inventory management.

Qualifications

• 1–2 years of experience in retail sales or customer-facing roles.
• Bilingual English and Spanish preferred.
• Valid driver's license and reliable car; ability to travel daily.

Responsibilities

• Drive NRS product sales of POS, Merchant Services and Cash Advances.
• Manage an assigned route with regular store visits and upsell opportunities.
• Open new retail doors; prospect and expand presence in territory.
• Onboard and support customers, guide merchant applications, provide light tech support.
• Handle operations and inventory using IDT's accounting system.

Skills

Retail sales

Outside sales

Customer-facing roles

Bilingual English & Spanish

CRM tools

MS Office

Tablets & Bluetooth devices

Tools

MS Office

CRM tools

Tablets

Bluetooth equipment

Job description

About the Opportunity:

IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.

This role balances the thrill of direct, consultative sales with the stability of consistent account management.

In this role, you will:

• Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
• Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
• Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
• Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
• Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.

What we are looking for:

• Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
• Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base.
• Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
• Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
• Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.

We offer you:

• Competitive Base Salary + uncapped commission structure.
• Comprehensive mileage and gas reimbursement program.
• Paid on-the-job training on both NRS tech products and IDT telecom services.
• Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).

$31,200 - $31,200 a year

Company: IDT Corporation / National Retail Solutions (NRS) | Location: [Insert Territory/Location] | Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits