Retail 2nd Assistant Manager - Lead Guest Experience

Newell Brands; Glendale (AZ); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Newell Brands is seeking a Yankee Candle – Retail 2nd Assistant Manager in Glendale, AZ to support the Store Manager in delivering an exceptional guest experience and driving profitable sales growth. This role focuses on leading a high-performing team, coaching staff, and ensuring brand standards in a dynamic retail environment.

You will contribute to onboarding, coaching, and daily operations while fostering a welcoming store atmosphere and strong customer relationships.

Qualifikationen

• High School completion or GED.
• Retail management experience preferred.
• Ability to work weekends/holidays.
• Proficient with retail software and Microsoft Office.
• Strong leadership and communication skills.
• Analytical mindset.

Aufgaben

• Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Contribute to onboarding and ongoing development of team members.
• Recognize and address positive and negative HR-related situations through performance management.
• Assist to motivate, inspire, and retain top talent.
• Provide coaching and foster a positive work environment.
• Deliver an exceptional guest experience by understanding guest needs, through product knowledge, and making emotional connections.
• Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role.
• Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
• Build lasting customer relationships to enhance loyalty.
• Maintain store appearance by implementing visual standards through plan-o-grams, planning, visual maintenance, signage, and cleanliness.
• Assist in analyzing the business, creating clear action plans for effective execution of operational activities.
• Identify root causes and help create effective action plans that drive results.
• Ensure clear, effective team communication that creates understanding and alignment.
• Support inventory management activities and control expenses.
• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
• Consistently achieve or exceed all KPI goals through strategic planning, effective execution, and continuous performance improvement.

Kenntnisse

Retail leadership

Communication skills

Analytical abilities

Team management

Ausbildung

High School diploma or GED

Tools

Retail software

Microsoft Office

Jobbeschreibung

Newell Brands is seeking a Yankee Candle – Retail 2nd Assistant Manager in Glendale, AZ to support the Store Manager in delivering an exceptional guest experience and driving profitable sales growth. This role focuses on leading a high-performing team, coaching staff, and ensuring brand standards in a dynamic retail environment.

You will contribute to onboarding, coaching, and daily operations while fostering a welcoming store atmosphere and strong customer relationships.