Retail 2nd Assistant Manager: Guest Experience Lead

Newell Brands; West Palm Beach (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Newell Brands in West Palm Beach is seeking a Retail 2nd Assistant Manager to support the Store Manager in delivering an exceptional guest experience, driving profitable top-line sales growth, and managing day-to-day operations.

You will build a high-performing team that embodies our values, coach staff, handle onboarding and development, maintain visual standards, and ensure a safe, inviting store environment.

Qualifications

• High School completion or equivalent GED.
• Proven experience in a retail management role (2 years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical skills.
• Must be able to work in a fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Assist in building a high-performing team that represents Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Contribute to effective onboarding and ongoing development of team members.
• Recognize and address positive and negative HR-related situations through performance management.
• Assist to motivate, inspire, and retain top talent.
• Provide coaching and foster a positive work environment.
• Deliver an exceptional guest experience and drive sales results.
• Apply company selling strategies and coach selling behaviors.
• Drive guest loyalty through KPIs and Grass Roots Marketing.
• Maintain store appearance by implementing visual standards and plan-o-grams.
• Assist in analyzing the business and create action plans for operational success.
• Support inventory management and control expenses.
• Ensure safety and loss prevention measures are followed.

Skills

Leadership

Communication

Analytical skills

Solution-oriented

Retail management

Fragrance environment adaptability

Education

High School diploma or GED

Tools

Retail software

Microsoft Office

Job description

Newell Brands in West Palm Beach is seeking a Retail 2nd Assistant Manager to support the Store Manager in delivering an exceptional guest experience, driving profitable top-line sales growth, and managing day-to-day operations.

You will build a high-performing team that embodies our values, coach staff, handle onboarding and development, maintain visual standards, and ensure a safe, inviting store environment.