Driver

Austin Habitat For Humanity, Inc.; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Austin Habitat for Humanity, Inc. is seeking a team‑oriented ReStore associate to assist customers, donors and volunteers in our Austin ReStore, supporting daily operations and advancing our mission to build homes and strong communities.

Responsibilities include managing donations, arranging pickups, supervising volunteers, ensuring safety, keeping the store organized, and delivering courteous service that exceeds donor expectations.

Qualifications

• Strong problem-solving skills and the ability to work in a fast-paced team.
• Detail-oriented with the ability to work independently.
• Ability to multi-task and manage time effectively.
• Flexible schedule to meet store needs.
• High school diploma or equivalent; forklift certification and valid driver's license preferred.

Responsibilities

• Assist customers, donors and volunteers for the ReStore operations.
• Deliver exceptional customer/donor service and satisfaction.
• Take action and solve problems in a professional manner.
• Must multi-task and manage time effectively.
• Ensure all donations are wrapped and protected for delivery.
• Oversee volunteers and train accordingly.
• Develop relationships with customers, vendors and community to increase donations.
• Follow safety rules when loading vehicles and inspect trucks before use.
• Unloading, organizing and maintaining cleanliness of the assigned area.

Skills

Problem solving

Teamwork

Multi-tasking

Detail oriented

Independent work

Flexible schedule

Education

High school diploma or equivalent

Forklift certification

Valid driver’s license

Job description

Seeking to put God’s love into action, Austin Habitat for Humanity brings people together to build homes, communities and hope. Our Core Values- Forward Thinking, Collaborative, Service Oriented

Job Summary

This position is responsible for assisting customers/donors and volunteers for AHFH ReStore

• Acts as a role model within and outside the Agency
• Maintains a positive and respectful attitude
• Works in collaboration with supervisor to determine and carry out departmental oversight and organizational strategic goals
• Demonstrates self-motivation, flexibility and efficient time management

DUTIES AND RESPONSIBILITIES

• Assure ReStore achieves monthly / annual financial Budget
• Deliver exceptional customer/donor service. Assure all customer/donor satisfaction (including internal & external)
• Take action and solve problems in professional manner.
• Must be able to multi-task and manage time
• Ensure all donations are wrapped and protected for delivery
• Professional handling of donations to not damage donor’s property.
• Review pick up schedule daily. Familiarize self with map of area
• Follow all safety rules when loading AHFH vehicles.
• Prior to taking vehicle off of property; inspect truck (inside & out), inspect fuel level.
• Call all pickups schedule to confirm time and material.
• Efficiently pick up donations at assigned time.
• Notify Director of any problems that have occurred for the day.
• Screen donations and communicate with donors in a positive and professional manner.
• Ensure donor receives donation slip once pickup is completed.
• Be a team player and help ReStore receiving team to get donations inside store.
• Fuel up truck prior to returning to store. (Truck should not be returned with less than ½ tank of fuel).
• Follow all laws and rules while driving. There is to be No texting and limited cell phone use while driving.
• Must have clean driving record and valid driver’s license.
• Follow all AHFH policies and procedures.
• Unload truck, once route is completed.
• Oversee volunteers. Maintain productivity & train accordingly.
• Overseeing cleanliness and organization of assigned area (truck/dock).
• Develop relationships with customers, vendors, builders, and community to increase donations.
• Participate in monthly Safety meetings. Walk store & receiving area daily to ensure customer, employee, and volunteer safety.
• . Ensure ReStore policies and procedures are followed by all associates and volunteers.
• Other duties as assigned.

Qualifications

MINIMUM EXPERIENCE/EDUCATION REQUIREMENTS

• Qualified candidates must possess strong problem-solving skills, the ability to work in a fast-paced team environment, and the ability to multi-task.
• This individual must be detail-oriented and able to work independently.
• Must be able to deal with all kinds of individuals and remain consistent in keeping a professional demeanor.
• Must be able to work a flexible schedule around store needs.
• High school diploma or equivalent required.
• Forks lift certification.
• Valid driver’s license with a clean driving record required.

PHYSICAL REQUIREMENTS

Required to lift up to 50 pounds on a regular basis and will experience frequent bending, squatting, lifting and repetitive motion. This position will most likely be exposed to extremes in weather (e.g., heat, cold, wind, rain, etc.).

A Habitat Success Story

We have helped build and buy homes, see the difference 20+ years of home ownership made in the life of Benita Martinez!