ReStore Manager

Habitat for Humanity International; Arlington (VA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Habitat for Humanity International is seeking a ReStore Manager to lead daily store operations at our Alexandria location, overseeing sales, staff and volunteers, donor engagement, and efficient processes. You will drive performance toward revenue and operational goals, develop the team, deliver excellent customer service, and maintain merchandising standards in a mission-driven work environment.

This role offers competitive benefits and is an exempt, full-time position with opportunities for

Qualifications

• 2–3+ years of leadership experience in retail or operations.
• Strong team management, communication, and organizational skills.
• Ability to drive performance and meet business objectives.
• Knowledge of retail operations and customer service practices.
• Basic computer skills, including Microsoft Office, POS, or CRM systems.

Responsibilities

• Drive store performance, including revenue and operational goals.
• Oversee daily operations to ensure efficiency and organization.
• Lead, supervise, and develop store staff and volunteers.
• Ensure strong customer service and donor engagement.
• Maintain merchandising, pricing, and presentation standards.

Skills

Leadership

Team management

Communication

Organizational skills

Customer service oriented

Education

Bachelor’s degree

Tools

Microsoft Office

POS systems

CRM systems

Job description

We are seeking a ReStore Manager to lead daily store operations and drive performance at the Alexandria location. This role oversees sales, staff and volunteer management, customer and donor engagement, and ensures efficient and organized store operations.

Key Responsibilities

• Drive store performance, including revenue and operational goals
• Oversee daily operations to ensure efficiency and organization
• Lead, supervise, and develop store staff and volunteers
• Ensure strong customer service and donor engagement
• Maintain merchandising, pricing, and presentation standards

Qualifications

• 2–3+ years of leadership experience in retail or operations
• Strong team management, communication, and organizational skills
• Ability to drive performance and meet business objectives
• Knowledge of retail operations and customer service practices
• Basic computer skills, including Microsoft Office, POS, or CRM systems

Preferred

• Bachelor’s degree
• Experience in nonprofit, warehouse, or high-volume retail environments.

Benefits

• Competitive benefits include medical, dental, vision, retirement contributions, paid time off, and a mission-driven work environment.
• Habitat for Humanity of Washington, D.C. & Northern Virginia is an Equal Opportunity Employer committed to building stronger communities through affordable

Full-Time | Temp-to-Perm | Exempt | $65,000–$70,000 annually