ReStore Associate/Driver

Fort Worth Hispanic Chamber of Commerce; Fort Worth, Northern (TX, KY); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Trinity Habitat in Fort Worth is seeking a full-time ReStore Associate/Driver. You will manage daily transportation of donated materials, ensure safe handling, and provide excellent donor service. The role includes directing volunteers, operating a box-truck with lift gate, and coordinating pickups with the Lead ReStore Driver.

The position requires physical capacity, computer literacy, and a commitment to non-profit goals; evening/weekend availability is required.

Qualifications

• Must handle and transport donated materials safely and efficiently.
• Provide courteous customer service to donors and volunteers.
• Direct volunteers and service workers as needed.
• Operate a box-truck and lift gate safely.
• Prioritize and schedule donation pickups with computer literacy.
• Physically lift materials weighing up to 75 lbs.

Responsibilities

• Discuss and plan actions for large-scale donations and deconstruction projects.
• Negotiate with vendors to arrange transport of donations.
• Coordinate donation pickups with donors and resolve complaints with the Lead ReStore Driver.
• Maintain ReStore vehicles/trailers and coordinate repairs as needed.
• Oversee pickups and deliveries, avoiding hazardous materials.
• Utilize the Vonigo system as required.
• Assist at the ReStore when pickups are slow.
• Submit donation receipts daily and track gas receipts.
• Transfer purchased materials between ReStore locations without disruption.

Skills

Safe handling & transport

Customer service

Direct volunteers

Box-truck operation

Schedule donat ion pickups

Lift 75 lbs

Tools

Vonigo

Job description

General Description

Under the direction of the Lead ReStore Driver, the ReStore Associate/Driver is an agency Problem Solver. Broadly speaking he or she has responsibility for the daily transportation of materials from donors to the ReStores.

Problem Solvers are the foundation of the agency. They efficiently handle a multitude of critical and required tasks that support the function of the Agency Team and our various programs. Problem Solvers are empowered to solve problems. They do not look to their supervisor to come up with solutions. They ensure that important details do not slip through the cracks, are incredibly well organized, make the agency look professional and facilitate excellent audits, among many other things. Problem Solvers look to AI to create efficiency and excellence!

Knowledge, Skills and Abilities…

He or she must:

• Good knowledge of the safe handling and transport of materials
• Provide donors with proper customer service
• Ability to direct volunteers and community service workers
• Ability to drive a box-truck and operate lift gate safely
• Prioritize and schedule donation pick-ups (requires computer literacy)
• Ability to physically lift materials weighing up to 75 lbs

Job Conditions…

Position is full-time (40 hours a week) work Tuesday through Saturday. Evening and weekend work is required.

It is a non-exempt position. Conditions and benefits are contained in the board approved Employee Handbook.

Trinity Habitat expects you to succeed in your actions and outcomes within the broad outline of your job description. The Trinity Habitat priorities are listed below in order of importance.

Priorities…

• Core Values
• Employee Handbook
• Strategic Plan
• The Annual Plan (aka The Plan)
• Team Success
• Individual Success & Bonus Metrics (if any)

General Responsibilities…

• Provide calm, confident, and positive leadership to the entire organization.
• Disseminate information readily to stakeholders as appropriate.
• Submit accurate reports according to deadlines.
• If you question, disagree, or have a concern, speak directly with those involved. Do not gossip to others!
• Ensure that your area, office, building, vehicle, trailer, etc., is clean, organized, safe, and compliant.
• Comply with grant requirements accordingly.
• Crosstrain with fellow staff to ensure a steady flow of business despite absences.

Specific Responsibilities

• Discuss and form plans of action regarding large scale donations or deconstruction projects to ensure safety and efficiency with the Lead ReStore Driver.
• Negotiate with vendors concerning large scale donations – arrange transport for said donations to ensure timely delivery.
• Coordinate the pickup of donations with donors and attempt to handle complaints, disputes, and resolve grievances with an unhappy donor. The person in this position is the first person responsible to attempt to resolve these situations. Any complaints need to be brought to the attention of the Lead ReStore Driver.
• Ensure that ReStore vehicles/trailers are properly maintained and safe to operate by performing a daily checklist. In addition, coordinate with the Lead ReStore Driver to have any necessary repairs made to ReStore vehicles/trailers.
• Oversee the pickup and delivery of all used materials ensuring that we do not accept donations of hazardous materials.
• Utilize our "Vonigo" online donation system as required.
• Help out at the ReStore with whatever is needed when there are no pickups to go after.
• Turn in all donation receipts to the Lead ReStore Driver daily.
• Keep track of all gas receipts, notate and turn into the Lead ReStore Driver.
• Execute the transfer of Purchased Materials between ReStore locations as needed. This must be done without disrupting the normal flow of donation pick-ups.

Misc

• Professional appearance and demeanor.
• Pleasant speaking voice and articulation.
• Availity to work on Saturdays and evenings as necessary.
• ********Ability to type 40 words per minute*******
• Valid Texas driver's license, insurance and an operational vehicle.
• Undertake other duties as assigned.