Restoration Technician - Training & Emergency Cleanup

Neighborly Company and its affiliates; Portsmouth (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Qualified Health Reimbursement

Job summary

Rainbow Restoration is seeking a Restoration Technician Apprentice in Virginia to perform restoration work after fire, water, smoke or mold damage. You’ll follow established procedures, document outcomes, and communicate with homeowners with empathy. The role offers training, PPE, and opportunities for certification and advancement.

You will lift up to 50 pounds, work in tight spaces, and operate hand and power tools as part of a dedicated team focused on restoring homes and improving lives.

Qualifications

• Must have strong customer-service mindset and be empathetic toward homeowners.
• Attention to detail is essential for documenting losses accurately.
• Team oriented with willingness to assist and adapt to changing tasks.
• Professional appearance and conduct are expected at all times.
• Comfort with using hand and power tools for restoration work.

Responsibilities

• Follow remediation and restoration procedures for cleanup using proper PPE.
• Help maintain company equipment and tools in good condition.
• Collect and record detailed documentation about the job, including photos, notes, and videos.
• Communicate with property owners with empathy and clear explanations of findings.
• Conduct minor demolition as part of restoration projects.

Skills

Customer service

Empathy

Attention to detail

Team player

Positive attitude

Tool proficiency

Tools

Hand tools

Power tools

Job description

Rainbow Restoration is seeking a Restoration Technician Apprentice in Virginia to perform restoration work after fire, water, smoke or mold damage. You’ll follow established procedures, document outcomes, and communicate with homeowners with empathy. The role offers training, PPE, and opportunities for certification and advancement.

You will lift up to 50 pounds, work in tight spaces, and operate hand and power tools as part of a dedicated team focused on restoring homes and improving lives.