Restoration Technician

SERVPRO of Allen/Barren/Hart/Green/Taylor Counties - 11240; Glasgow (KY); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading restoration company as a Restoration Technician, where you'll help service customers impacted by disasters while developing your skills through industry training. The role involves performing restoration processes, maintaining equipment, and ensuring quality service. Ideal candidates possess strong work ethics, attention to detail, and a commitment to customer service.

Benefits

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Experience in cleaning, restoration or construction industry preferred.
• IICRC certifications preferred.
• Valid Driver's License required.

Responsibilities

• Prepare rooms and set up equipment for work activities.
• Communicate with management to maintain restoration processes.
• Perform end-of-day cleanup and maintain a clean vehicle.

Skills

Attention to detail

Customer service dedication

Ability to adapt

Education

High School Diploma

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development

What does a Restoration Technician with SERVPRO do?

• The Restoration Technician performs restoration processes to fulfill the service needs of individual restoration projects and maintains the professional appearance of SERVPRO equipment as well as an assigned service vehicle. By providing quality, consistent, efficient work, the restoration technician represents the best in the cleanup and restoration industry.
• Make a difference in our community by serving customers who have experienced a FIRE, WATER, MOLD, etc. disaster in their home
• Create an exceptional customer experience through empathy and excellent communication with teammates and customers
• Take pride when your team completes projects within the timeline with exceptional service
• In this position, you will be making a difference each and every day. We are committed to making every type of property damage “Like it never even happened!”

Why join SERVPRO?

• SERVPRO is the premier leader in restoration and reconstruction for water, fire, and mold in the country
• Industry training and certifications available through SERVPRO U, IICRC, etc.
• Our expanding business offers career opportunities who desire a purpose out of their work

Why do we need YOU?

If you have a desire to help people and have a world-class work ethic, then you could be a great fit for our team! Qualities that we look for in our team include:

• Attention to detail
• High level of honesty and integrity
• Dedication to customer service
• Ability to adapt to change/resiliency
• Desire to continually learn new things

Your Role on the Team (Job Responsibilities):

• Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
• Communicate with management and other technicians to maintain efficient restoration processes.
• Perform production/restoration processes as directed.
• Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance
• Inventory and load the work vehicle with equipment, products, and supplies needed for each project. Maintain a clean and organized vehicle and clean equipment appearance.
• Adhere to safety and risk management guidelines at all times.
• Maintain an organized warehouse space. Clean and maintain the warehouse, office, and grounds, as assigned.
• Develop restoration expertise in services, cleaning products, and equipment.
• Other tasks/duties as required by employer.

Requirements:

• Strong work ethic with a foundation in customer service
• Experience in cleaning, restoration or construction industry preferred
• IICRC certifications preferred
• High School Diploma
• Valid Driver's License
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Normal Working Hours, Additional Working Hours, and Travel Requirements:

This is a full-time position working 8:00 a.m. – 5:00 p.m., Monday – Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), including some evening and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.