Restoration Technician Lead

ServiceMaster Clean of Fraser Valley; Greensburg (Westmoreland County); On-site; USD 10,000 - 60,000; Full time

Job summary

SERVPRO of Greensburg is searching for a Restoration Technician Lead. This role involves coordinating and performing restoration activities while ensuring high customer satisfaction. The ideal candidate will have experience in cleaning, restoration, or construction, hold a valid driver’s license, and be prepared to work weekends. Join us in making a positive impact by helping customers restore their homes and businesses during critical moments.

Benefits

Competitive compensation

On-site training

Qualifications

• Valid driver’s license required.
• At least 1 year of experience in cleaning, restoration, or construction.
• Ability to lift a minimum of 50 pounds regularly.
• OSHA compliance knowledge preferred.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage the customer and client experience.
• Supervise restoration technicians.
• Document job details accurately.

Skills

Coordination

Customer Satisfaction

Supervision

Communication

Education

High school diploma/GED (preferred)

Job description

SERVPRO of Greensburg is hiring a Restoration Technician Lead!

SERVPRO of Greensburg offers:

• Competitive compensation
• On-site training

And more!

As the front-line representative of the SERVPRO brand, the Restoration Technician Lead demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with the restoration production manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction (pay commensurate with experience).
• IICRC certification is a plus, not required
• Available to work weekends on a rotational basis
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $18.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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WHY CONSIDER A CAREER WITH SERVPRO?

Service to the Community

Being Part of a Team

Stability & Growth

The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.