Restoration Technician

IICRC; Alsip (IL); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Training for Career Advancement

Opportunity to Help People in Times of

Aggressive Competitive Wages

Job summary

PuroClean is seeking an on-site Restoration Technician to support residential and commercial projects. You will follow production guidelines, assist teams, and help deliver world-class service during emergency losses.

You will conduct damage surveys, perform moisture inspections, operate restoration equipment, and document work in our app. Training, advancement, and a strong safety culture are emphasized.

Qualifications

• High School Diploma or GED required.
• Customer service experience required.

Responsibilities

• Survey damage within the property.
• Cleaning contents and structural damage.
• Demolition with hand and power tools.
• Site visits and moisture inspections.
• Operate and set restoration equipment.
• Document job notes in the MICA app.
• Photograph jobs from start to completion.
• Maintain and organize vehicles and equipment.

Skills

Communication

Customer service

Teamwork

Driving record

Flexible hours

Safety awareness

Education

High School Diploma or GED

Tools

Moisture meters

Hand tools

Electric tools

Job description

Benefits

• 401(k)
• Paid time off

Benefits

• Free uniforms
• Opportunity for advancement

Perks

• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Aggressive Competitive Wages

Company and Culture

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description

With a ‘One Team’ mentality, you will perform services as assigned while following PuroClean® production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets us apart from our competitors in the industry.

Job Requirements

• One or more years of experience within the service-based industry
• Must be able to work well with their peers and customers.
• Must be able to communicate effectively verbally and in writing.
• Must have good work ethics; English is a requirement.
• Must have a Good Driving Record.
• Must be flexible to work after hours, holidays, and on call when needed.
• Must be able to lift up to 50 lbs. on a regular basis.
• Willingness to learn and adapt under varying circumstances.
• Ability to follow instructions and make decisions.
• Ability to use hand tools and electric tools safely and effectively.
• Ability to work in a fast-paced environment.
• Ability to multitask and prioritize.
• Experience using moisture meters is a plus.
• Ability to wear a full body suit, full face respirator, and work in confined spaces and hot working environments with limited visibility on occasion.
• IICRC /WTR certification is a plus.

Bilingual is a PLUS but NOT MANDATORY!

Responsibilities

• Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold.
• Survey damage within the property.
  • Evaluate and record damage to all items within the property.
• Cleaning process for both contents and structural damage.
• Demolition of structural damage to properties through the use of hand and power tools.
• Clean up assigned job sites after demolition.
• Perform initial site visits.
• Conduct moisture inspections.
• Set restoration equipment within guidelines.
• Complete notes of assigned jobs in our primary App (MICA).
• Contact the customer of assigned jobs with ETA.
• Take photos of jobs assigned at start, completion, and throughout the process.
• Responsible for maintaining assigned vehicles and equipment.
• Responsible for unloading and reloading assigned vehicles with equipment.
• Keep equipment clean and organized in the Warehouse.
• Responsible for unloading trash in assigned areas.
• Responsible for recording your time and coding it to the job assigned.
• IICRC certifications (IICRC classes offered from time to time)
• Assist in the development of new hires through on-the-job training.

Required Education and Experience

• High School Diploma or GED required.
• Customer Service experience required.