Lead Project Technician

PuroClean; Ann Arbor (MI); Vor Ort; USD 32.000 - 62.000; Vollzeit

Benefits dieser Stelle

Aggressive wages

On the job training

Flexible scheduling

Paid training

Advancement opportunities

Positive company culture

Zusammenfassung

PuroClean, a leader in emergency property restoration, seeks a Lead Technician in Ann Arbor, MI. You will perform restoration tasks on residential and commercial sites, train team members, and maintain vehicles and equipment, following PuroClean production guidelines.

You’ll work a customer‑facing role, ensuring timely updates to clients and insurers, and uphold safety standards while delivering world‑class service any time on call.

Qualifikationen

• Valid Driver’s License and ability to drive company vehicles.
• IICRC WRT certification is REQUIRED.
• IICRC FSRT or ASD certification preferred.
• Able to lift up to 75 pounds and work in confined spaces.
• Willingness for continued learning and growth.

Aufgaben

• Lead Technician communicates with customer and provides daily updates to insurers.
• Assess job severity and extent of damages.
• Train new technicians on responsibilities.
• Adhere to OSHA and company safety procedures.
• Maintain equipment and vehicles in good condition.
• Available 24/7 for emergency jobs.

Kenntnisse

Field experience

Team leadership

Safety awareness

Multitasking

Record keeping

Ausbildung

IICRC Water Restoration Technician (WRT) Certification

IICRC Fire & Smoke Restoration Certification (FSRT)

IICRC Applied Structural Drying (ASD)

Tools

Xactimate

MICA / Mitigate

Jobbeschreibung

• On the Job Training & Online Courses Available
• Flexible Scheduling
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Positive Company Culture

Benefits

• Work Truck
• Free uniforms
• Flexible schedule
• Training & development
• Bonus based on performance
• Opportunity for advancement

Perks

• Aggressive Competitive Wages (Range $23-$45 / hour depending on experience)
• On the Job Training & Online Courses Available
• Flexible Scheduling
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Positive Company Culture

Company and Culture

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description

With a ‘One Team’ mentality, you will perform services as assigned while following PuroClean® production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities

• The Lead Technician is responsible for:
• Communicate the process to the customer and provide daily updates to insurance partners and centers of influence.
• Assess and evaluate job severity and extent of damages.
• Understand and promote the operational systems used by the company:
• Company CRM
• Xactimate
• MICA / Mitigate
• Be able to train new employees on the specific responsibilities for Technicians
• Maintaining a professional, positive attitude and appearance at all times.
• Must be willing to wear company provided uniform.
• Develop a team culture with all field operations staff and other members of the organization
• The Lead Technician is responsible for:
• Adhere to all OSHA and company safety procedures and standards.
• Understanding adhering to the following restoration procedures:
• Water Damage Restoration Procedures
• Mold Remediation Equipment and Procedures
• Fire and Smoke Cleaning Tools and Procedures
• Carpet Cleaning Equipment and Procedures
• Demonstrating a “can do” attitude at all times as a team player and completing all necessary paperwork when providing customer service.
• Maintaining all equipment and vehicles at a clean and serviceable leve; at all times.
• Available 24 hours a day, 7 days a week to complete emergency jobs

Qualifications

• Valid Diver’s License and ability to drive company vehicles & insurable.
• Able to lift and carry equipment weighing up to 75 pounds.
• Able to work for extended time periods in large and confined spaces.
• Able to work for extended periods of time with appropriate respirator equipment – Must pass respirator fit test and medical evaluation.
• Minimum of 2 years field experience or;
• IICRC Water Restoration Technician (WRT) Certification REQUIRED and;
• IICRC Fire & Smoke Restoration Certification (FSRT) or;
• IICRC Applied Structural Drying (ASD).
• Tech Savy
• Willingness for continued learning and growth
• Attention to details in organization, cleanliness and care for facility, assets and equipment
• Aptitude with record keeping, recording information and communicating ‘the message’
• Awareness and respect for safety, using care are caution with teammates and customers
• Strength with multitasking and handling deadlines

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.