Restoration Supervisor Manager

DMG; Tucker (GA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Company parties

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

DMG in Tucker, GA is seeking a Restoration Supervisor/Manager to lead disaster recovery projects from start to finish and supervise carpet cleaning crews. You will oversee job site preparation, equipment loading, and active hands-on restoration tasks, ensuring safety, quality, and timely communication with customers.

The role requires strong leadership, excellent customer service, and the ability to document work processes with mobile apps/software.

Qualifications

• On-call availability (rotating schedule)
• Strong communication and customer service skills
• Clean, professional appearance
• Ability to use mobile apps/software for job documentation
• Ability to follow instructions and prioritize tasks

Responsibilities

• Lead disaster recovery projects from start to finish, ensuring quality work and customer satisfaction
• Prepare job sites, load equipment, and ensure team readiness
• Manage equipment, vehicles, and materials
• Perform hands-on work such as water extraction and other restoration tasks
• Provide on-site estimates and monitor drying progress with data readings
• Document jobs thoroughly for insurance purposes
• Inspect completed work, secure approvals, and assist with payments
• Resolve customer concerns and keep leadership informed

Skills

Leadership

Communication

Customer service

Project management

Job description

Benefits:

Bonus based on performance

Company car

Company parties

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Join Our Team as a Restoration Supervisor / Manager

Make a Difference.

Are you ready to step into a leadership role where your work truly matters? We’re looking for a passionate, driven Restoration Supervisor to join our growing team! If you thrive in fast-paced environments, enjoy leading people, and want to build a long-term career with a company that invests in you—this is your opportunity.

Why You’ll Love Working with Us

Supportive, growth-focused culture built on integrity, trust, teamwork, and accountability

Career advancement opportunities with ongoing training and certifications

Competitive pay + benefits + performance-based bonuses

Work that makes a real impact,

What You’ll Do

As a Restoration Supervisor / Production Manager, you’ll lead disaster recovery projects from start to finish—ensuring quality work, satisfied customers, and lead carpet cleaning crew.

Your key responsibilities will include:

Leading and supervising crews on water, fire, mold, and carpet cleaning jobs

Preparing job sites, loading equipment, and ensuring your team is ready for action

Manage equipment

Performing hands‑on work including:

Water extraction

On site estimates

Monitoring drying progress and making daily adjustments using readings and data

Communicating clearly with customers about processes, timelines, and next steps

Documenting jobs thoroughly (photos, notes, reports) for insurance purposes

Ensuring all equipment, vehicles, and materials are properly maintained

Inspecting completed work, securing approvals, and assisting with payments

Resolving customer concerns and keeping leadership informed

What We’re Looking For

We want a team player who bring energy, reliability, and a strong work ethic every day.

Required:

On-call availability (rotating schedule)

Strong communication and customer service skills

Positive attitude, punctuality, and a willingness to work hard

Ability to use mobile apps/software for job documentation

Ability to follow instructions and prioritize tasks

Clean, professional appearance

Preferred

WRT (Water Damage Restoration Technician)

ASD (Applied Structural Drying Technician)

Mold Certification

Physical & Work Requirements

Lift and move up to 70 lbs. regularly

Stand, walk, squat, crawl, and crouch for extended periods

Work indoors and outdoors in varying conditions

Ability to wear a respirator when required (must seal properly)

Strong attention to detail and ability to follow safety procedures

Ready to Lead and Grow?

This is more than a job—it’s a career path with purpose. You’ll gain valuable skills, lead a team, and help people rebuild when they need it most.

Pay: $28.00 hour base

Benefits:

Opportunities for advancement

Paid time off

Paid training

License/Certification:

Driver's License (Required)

IICRC

Work Location: In person

Key Responsibilities are as follows, but not limited to:

• Project Management
• Quality Control
• Safety Management
• Customer Satisfaction
• Documentation
• Equipment & Material Management
• Training & Mentorship
• Organized
• Time Management
• Maintenance