Restoration Supervisor: Lead Water & Fire Mitigation Crew

IICRC; Sugar Land (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid holidays

Employee assistance program

Paid IICRC certification

Health insurance

Paid time off

Training & development

Job summary

SERVPRO of Sugar Land is seeking a hands-on mitigation crew lead to manage water, fire, and mold losses. You will guide a small team, own the job from start to finish, and ensure accurate site documentation. Strong communication with customers is essential, and training toward IICRC certifications is offered.

Responsibilities include site leadership, safety, and on-time project completion. A reliable vehicle and willingness to work irregular hours are required.

Qualifications

• Restoration experience or transferable field trade experience.
• Reliable transportation and ability to work on-call hours.
• Clear, professional communication with customers.

Responsibilities

• Lead and coach a small crew on site and set the pace and standard.
• Manage jobs from arrival to final walkthrough, including extraction and drying setup.
• Document moisture readings, photos, logs, and notes on the same day.
• Be the face of the job for the customer and explain next steps.
• Maintain a clean, stocked, and safe truck, equipment, and site.
• Participate in after-hours on-call rotation as needed.

Tools

Moisture meters

Drying equipment

Job documentation software

Job description

SERVPRO of Sugar Land is seeking a hands-on mitigation crew lead to manage water, fire, and mold losses. You will guide a small team, own the job from start to finish, and ensure accurate site documentation. Strong communication with customers is essential, and training toward IICRC certifications is offered.

Responsibilities include site leadership, safety, and on-time project completion. A reliable vehicle and willingness to work irregular hours are required.