Restoration Supervisor

SERVPRO of Central Delaware County; Ridley Township (PA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Opportunity for advancement

Paid time off

Training & development

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

A local restoration company is looking for a Restoration Supervisor to coordinate and perform project activities, ensuring a positive customer experience. Responsibilities include managing production processes, customer satisfaction, and supervising technician activities. Candidates should have at least one year of experience in restoration or cleaning. A high school diploma is preferred, along with the ability to lift heavy loads and work in confined spaces. Join a team dedicated to providing the best service while adhering to OSHA guidelines.

Qualifications

• Valid driver's license required.
• At least 1 year of experience in relevant fields.
• IICRC certification is a plus but not required.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes with quality control.
• Manage customer satisfaction and oversee restoration technicians.
• Document detailed job files to support services.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Ability to lift a minimum of 50 pounds

Ability to climb ladders and work in tight spaces

Experience in cleaning, restoration, or construction

Education

High school diploma/GED (preferred)

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Opportunity for advancement
• Paid time off
• Training & development

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

Overview

SERVPRO of Central Delaware County is hiring a Restoration Supervisor! As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This role coordinates, monitors, and performs work activities on projects to fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

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