Restoration Supervisor

SERVPRO of Franklin, Vance & Granville Counties; Henderson (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Free uniforms

Paid time off

Training & development

Opportunity for advancement

Job summary

SERVPRO of Franklin, Vance & Granville Counties is seeking a Restoration Supervisor to coordinate, monitor, and perform restoration projects, ensuring quality and a positive customer experience.

You will lead restoration technicians, manage resources, document work, enforce safety, and communicate progress to the team.

Responsibilities

• Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
• Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
• Thoroughly document restoration projects support the services provided
• Manage labor, equipment, and supply usage on assigned projectsCommunicate progress, problems, and important updates with internal team members
• Verify all safety protocols are established and followed for workplace safety
• Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned
• Coach and train restoration technicians, being able to perform the duties of teams being supervised

Job description

Benefits:

• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
• Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
• Thoroughly document restoration projects support the services provided
• Manage labor, equipment, and supply usage on assigned projectsCommunicate progress, problems, and important updates with internal team members
• Verify all safety protocols are established and followed for workplace safety
• Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned
• Coach and train restoration technicians, being able to perform the duties of teams being supervised