Crew Chief

Servpro-of-Greater-Waco; Waxahachie (TX); Vor Ort; USD 52.000 - 68.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Zusammenfassung

Servpro-of-Greater-Waco is seeking a Restoration Supervisor to administer restoration projects, coordinate crews, and ensure safety and customer satisfaction on every job. The role represents the SERVPRO brand and its Here to Help commitment to clients.

You will lead technicians, manage materials, document job files, and liaise with management. This full-time role requires strong communication, flexibility in hours, and local travel in the Waxahachie area.

Qualifikationen

• High school diploma or GED is required.
• IICRC certifications preferred.
• Minimum 1 year experience in cleaning, restoration, or construction.
• Experience in a supervisor role preferred.
• Effective written and oral communication skills are required.

Aufgaben

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to Restoration Technicians and supervise their activities.
• Coordinate and perform restoration processes as scheduled and ensure quality control.
• Identify safety hazards and establish control measures to ensure safety of occupants and workers.
• Oversee safety and risk management guidelines and ensure compliance.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects and protect equipment and materials.
• Coach and train Restoration technicians.
• Communicate with Restoration manager and office staff on project progress and issues.
• Perform daily/weekly/monthly vehicle and equipment maintenance as assigned.
• Oversee facility and grounds maintenance as assigned.
• Continue development of restoration expertise in services, products, and equipment.
• Handle other duties as required by employer.

Kenntnisse

Effective communication

Leadership

Ausbildung

High school diploma/GED

IICRC certifications preferred

Jobbeschreibung

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Dental insurance

Summary:

The Restoration Supervisor assigns, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates to customers and clients the company's Here to Help® commitment.

Primary Responsibilities:

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to Restoration Technicians and supervise their activities.
• Coordinate and perform restoration processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
• Follow and oversee safe work practices and adherence to safety and risk management guidelines.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
• Coach and train Restoration technicians.
• Communicate with Restoration manager and office staff on project progress and issues.
• Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned.
• Oversee facility and grounds maintenance, as assigned.
• Continue development of Restoration expertise in services, cleaning products, and equipment.
• Other tasks/duties as required by employer.

Education and Experience Requirements:

• High school diploma/GED
• IICRC certifications preferred
• Minimum 1 year of experience in cleaning, restoration, or construction.
• Experience in a supervisor role preferred
• Effective written and oral communication skills

Physical and Work Environment Requirements:

Regularly lifting 50 pounds independently, occasionally lifting up to 100 pounds with assistance, walking and standing for long periods of time, driving, sitting, climbing ladders, working at ceiling heights, working in tight spaces (i.e. crawl spaces, attics), repetitive pushing/pulling/lifting/carrying objects, working with and around chemicals, and working overhead. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to a variety of extreme conditions such as heat, noxious odors, etc. The noise level in the work environment and jobsites may be loud. The employee will be required to occasionally wear a respirator for their safety.

Normal Working Hours, Additional Working Hours, and Travel Requirements:

This is a full-time position working 8:00 a.m. - 5:00 p.m., Monday - Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), including some evening and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

The contents of this Job Description have been discussed with me and I have received a copy. I understand that this document is general in nature and responsibilities required may be amended from time to time. The signing of this Job Description acknowledges an understanding of the responsibilities of this position. Any item not understood should be clarified before signing to ensure that I understand what is expected