Restoration Supervisor

SERVPRO of Vacaville / Dixon; Decatur (AL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Training & development

Tuition assistance

401(k) matching

Free uniforms

Job summary

SERVPRO of Panthersville is seeking a Restoration Supervisor to front-line the SERVPRO brand in Alabama by coordinating, monitoring and performing work on restoration projects. This role focuses on delivering a positive customer experience and maintaining project quality.

The supervisor will guide technicians, manage supplies, ensure safety, and report progress to the project manager and office. A valid driver's license and 1+ year of restoration experience are required; IICRC certification is a

Qualifications

• Minimum 1 year of experience in cleaning, restoration, or construction.
• High school diploma or GED preferred.
• IICRC certification a plus.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Follow OSHA guidelines and protect assets; coach and train technicians

Skills

Valid driver's license

Experience in cleaning/restoration/con

Education

High school diploma/GED (preferred)

IICRC certification

Job description

• Professional development

Benefits:

• Training & development
• Tuition assistance
• 401(k) matching
• Free uniforms

SERVPRO of Panthersville is hiring a Restoration Supervisor!

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

Compensation: $20.00 - $24.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.