Restoration Supervisor

IICRC; Castroville (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) matching

Training & development

Career progression

Job summary

SERVPRO of Monterey Peninsula is seeking a Restoration Supervisor to coordinate restoration projects, supervise technicians, and ensure high-quality customer service on site in California.

Ideal candidates have a valid license, at least 1 year of restoration/construction experience, and are willing to comply with OSHA safety standards. IICRC certification is a bonus. Comprehensive benefits are offered.

Qualifications

• High school diploma or GED preferred.
• IICRC certification is a plus, not required.
• Valid driver’s license is required.

Responsibilities

• Coordinate and perform restoration production as scheduled with quality control.
• Manage customer and client experience and online reviews.
• Supervise restoration technicians and communicate expectations.
• Document detailed and accurate job files for services provided.
• Manage labor and consumables on assigned projects.
• Coordinate with project manager and office staff on progress and issues.
• Follow OSHA safety guidelines and protect assets.

Skills

Lifting 50–100 lbs

Ladder work

Tight spaces

Manual handling of cleaning agents

Education

High school diploma/GED

IICRC certification (plus)

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance

SERVPRO of Monterey Peninsula is hiring a Restoration Supervisor!

Benefits

SERVPRO of Monterey Peninsula offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.