Restoration / Reconstruction Project Coordinator/Estimator

IICRC; California; On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

PTO, paid sick days, and paid holidays

Medical/dental/vision benefits

401k match

Referral program

Leadership development opportunities

Job summary

Paul Davis is seeking a Restoration Project Coordinator / Estimator in California to manage restoration projects from notice of loss to close, write Xactimate estimates for both self-pay and insurance, and coordinate crews and vendors. You will maintain client and insurer communications, ensure compliance with timelines, and support project managers with scheduling and documentation.

This role requires deep industry experience, DASH and Xactimate proficiency, and excellent customer service in a

Qualifications

• INSURANCE/TPA RESTORATION INDUSTRY EXPERIENCE REQUIRED.
• DASH proficiency REQUIRED.
• Xactimate proficiency a strong plus.
• Exceptionally strong customer service skills.
• Highly organized multi-tasker with strong follow through in a fast-paced environment.
• Digitally savvy; able to navigate multiple programs and platforms; restoration or insurance software required.
• High level of initiative and follow-through; proactive task completion.
• On-call during some off hours/weekends.

Responsibilities

• Manage restoration projects from first notice of loss through payment collection and job close.
• Create Xactimate estimates for all job types (self-pay and insurance) and divisions, including contents, mitigation, and reconstruction.
• Coordinate crews, subcontractors, and vendors.
• Maintain communication with customers, insurance carriers, and office team members.
• Ensure insurance and TPA compliance with all tasks and timelines.
• Support project managers and field teams with scheduling and documentation.
• Create and disseminate required contracts and agreements.
• Communicate updates with customers, insurance partners, and team members.
• Source vendors, subcontractors, suppliers, etc. as needed to support job execution and completion.
• Manage and maintain all office functions (call intake, ordering supplies, office maintenance and organization, etc.).

Job description

Position

Restoration Project Coordinator / Estimator - FULL TIME

Compensation and Benefits

• $33-38 hourly, depending on experience
• Leadership Development - our company grows from the inside. If you are motivated to grow your career, ask about participation in our leadership development opportunities
• PTO, paid sick days, and paid holidays
• Medical/dental/vision benefits
• 401k match
• Referral program
• Great culture and team dynamic

What does a Coordinator/Estimator with Paul Davis do?

The Coordinator/Estimator is the hub of the office and connector across all parties, including potential and current customers, insurance representatives, TPA partners, internal office, corporate team members and more. You'll create and manage job files, track progress, write estimates, and make sure every detail is documented accurately to keep projects running smoothly from start to finish. From scheduling and digital documentation to customer updates and reporting, you’ll play a critical role in making sure projects are handled with professionalism and care.

Job Responsibilities

• Manage restoration projects from first notice of loss through payment collection and job close
• Create Xactimate estimates for all job types (self-pay and insurance) and divisions, including contents, mitigation, and reconstruction
• Coordinate crews, subcontractors, and vendors
• Maintain communication with customers, insurance carriers, and office team members
• Ensure insurance and TPA compliance with all tasks and timelines
• Support project managers and field teams with scheduling and documentation
• Create and disseminate required contracts and agreements
• Communicate updates with customers, insurance partners, and team members
• Source vendors, subcontractors, suppliers, etc. as needed to support job execution and completion
• Manage and maintain all office functions (call intake, ordering supplies, office maintenance and organization, etc.)

Qualifications (Requirements)

• **INSURANCE/TPA RESTORATION INDUSTRY experience REQUIRED**
• DASH proficiency REQUIRED
• Xactimate proficiency a strong plus
• Exceptionally strong customer service skills
• Highly organized multi-tasker with strong follow through who likes a fast-paced environment and is able to prioritize
• Digitally savvy, able to navigate and master multiple desktop and mobile programs and platforms (experience with restoration or insurance software required)
• High level of initiative and follow-through - takes action without being asked, sees all tasks and workstreams through to completion without requiring follow up
• Team player with a positive attitude
• 3+ years’ experience within the restoration industry
• Ability to be on-call during some off hours/weekends

Why Join The Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider.

• Vision: To provide extraordinary care while serving people in their time of need.
• Mission: To provide opportunities for great people to deliver Best in Class results.
• Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.