Restoration Project ManagerEstimator

ServiceMaster Restore 5584 - Rochester; Rochester (MN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Job summary

ServiceMaster of Rochester is seeking a Project Manager to oversee restoration and insurance-claims projects from start to finish. This role combines hands-on supervision of technicians with the development of scopes, work plans, and timely insurance documentation.

You will coordinate with adjusters and insureds, prepare estimates, and ensure adherence to insurer guidelines while handling after-hours and weekend duties as needed.

Qualifications

• Applicants must meet the stated qualifications in the job description.
• Driver's license with a clean driving record.
• Ability to lift a minimum of 50 pounds.
• Criminal background check required; random drug testing conducted.
• Ability to work independently or lead a team.
• Professional, mature, and customer-focused.
• IICRC certifications preferred.
• Experience managing restoration teams preferred.

Responsibilities

• Lead, manage and work with restoration technicians on multiple jobs.
• Interact with customers, develop scope of work and work plans.
• Complete insurance company paperwork and digital documentation.
• Prepare and review estimates for new and existing jobs.
• Coordinate with insurance adjusters, agents and insureds daily.
• Meet insurance company guidelines and timelines for each job.
• Perform fire, smoke, odor cleaning and mitigation as required.
• Document insurance company guidelines for all jobs.
• Perform other cleaning duties during mitigation or restoration.

Skills

Project management

Team leadership

Customer service

Communication

Insurance claims

Documentation

Scheduling

After-hours work

Education

IICRC certifications

Job description

Project Manager - Restoration and Insurance Claims

ServiceMaster of Rochester is growing again and we need you! Join our fun, family oriented team today!

The Project Manager position is a working manager position that will both fill key restoration technician roles and be responsible for managing projects from start to finish. The Project Manager will have a pay rate based on experience in managing projects, workflow, and teams to provide a high level of customer service for residential and commercial customers in the ServiceMaster of Rochester service area .They will be responsible for management of cleaning and restoration jobs including the areas of carpet and upholstery cleaning, fire/smoke/soot cleaning, water damage restoration and other cleaning and restoration services the company provides. This is a working manager position that will require after hours and weekend assignments which may be compensated at higher levels than the base pay.

Responsibilities and Duties

This position will include but is not limited to:

• will lead, manage and work with restoration technicians on multiple jobs
• interact with customers, develop scope of work and work plans
• will complete insurance company paperwork and digital documentation
• prepare and review estimates for new and existing jobs
• will work with insurance adjusters, agent and insureds daily
• will meet insurance company guidelines and timelines as established by each insurance company
• will perform and manage fire/smoke/odor cleaning and mitigation as required
• will complete proper documentation within insurance company guidelines for all fire/smoke/odor jobs
• will perform and manage other cleaning duties (i.e., construction cleaning, mold remediation, carpet and upholstery cleaning, etc.) when part of mitigation or restoration jobs

Qualifications and Skills

Applicants must meet the following qualifications:

• driver's license with a clean driving record
• ability to lift a minimum of 50 pounds
• applicants will undergo a criminal background check
• this business does do random drug testing
• should be able to work independently or work with/lead a team
• will exhibit professionalism, maturity, and the willingness to serve the customer
• will be responsible for completing insurance company electronic data on every job
• on call time is required and will be compensated higher than regular work hours
• have experience in a disaster restoration or related field (preferred)
• possess or have the ability to obtain IICRC certifications (preferred)
• have experience managing teams

Benefits

• Free uniforms
• Health insurance
• Paid time off
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance

Medical benefits, pre-tax medical and dependent care plan, profit sharing plan, paid time off, paid training and a fun atmosphere to work in provided. Wage listed is starting wage... additional experience in restoration as well as certifications will affect this wage.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.