Property DamageRestoration Technician

ServiceMaster Restore 5584 - Rochester; Rochester (MN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid Time Off

Flexible Schedules

Job summary

ServiceMaster Restore 5584 - Rochester is looking for a Restoration Technician to join our dedicated team in Rochester, MN. This hands-on role requires leadership in supporting customers after disasters, ensuring jobs meet the highest quality standards, and efficiently managing work orders.

The ideal candidate will have experience in training others, a valid driver’s license, and will embody our commitment to exceptional customer service. Join us in making a difference by helping communities rebuild.

Qualifications

• Experience in leading, training, or managing others.
• Role model customer service expectations.
• Must pass Background Check.

Responsibilities

• Completes assigned jobs according to company standards.
• Supervises technician(s) assigned to job.
• Interfaces with insurance adjusters to resolve issues.

Skills

Leadership skills

Customer service

Multitasking abilities

Education

Valid Driver's License

Job description

Benefits

• 401(k) matching
• Company parties
• Dental insurance
• Health insurance

ServiceMaster of Rochester is growing and wants you to join our locally owned restoration company in Rochester, MN. Our team is a dedicated group of professionals who provide the highest quality services to individuals and companies during disasters. This is a great opportunity to grow in an industry that never slows down.

ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Our company is locally owned and employs team members who in the very communities we serve. We’re committed to helping make our neighborhoods whole again after the worst happens.

Restoration Technicians are the key employees responsible for ensuring jobs are finished from start to finish with excellent customer service, efficiency, quality work, and within insurance company guidelines. This is a working position as well as a lead position that may supervise others. On Call and After Hours work is required on a schedule with other lead technicians and will be compensated at higher levels than the base pay. We provide a fun environment in the growing restoration industry.

Benefits & Perks

Competitive benefits and wages that include:(franchisee to customize from examples)

Paid Time Off, Medical/Dental Benefits, Flexible Schedules, 401K Plan, Uniforms and Training provided, Be a Hero Everyday!

Growing company with opportunities for advancement for those who desire it

Opportunity for travel

Position Overview

When you're part of our team, you're joining a group of professionals who do more than rebuild -- they restore.

This is a hands‑on role requiring a front‑line leader to take responsibility for the company’s efforts to support customers after disaster strikes their homes and businesses. The Property Damage/Restoration Technician inspects new projects, determines, and communicates the planned course of action to the team, monitors the project and adjusts actions to keep the project moving forward while maintain required standards. If you are passionate to turn uncertainty into reassurance and anxiety into hope, we have the perfect opportunity for you.

Job Responsibilities

Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to job.

Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members.

Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed.

Multi‑tasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for job, prioritizes activities to meet deadlines.

May train new technicians or key operational and sales team members.

Job Requirements

Experience in leading, training, or managing others in prior role

Role model our customer service expectations with homeowners, adjusters, vendors etc.

Valid Drivers’ License and satisfactory driving record

Must pass Background Check

Physical Demands and Working Conditions

Incumbent must be prepared to:

Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

Must be able to wear respirator and safety gear when job conditions warrant

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.